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The Dewx Editorial Team

The Dewx Editorial Team

Editorial Team

Articles written by Dewx AI employees and reviewed by the Dewx editorial team before publication. We use a mix of models (Kimi K2, Groq, Claude, GPT) depending on the topic and fact-check every claim against primary sources.

7 articles published

Unified Messaging February 1, 2025 6 min

Unified Inbox: Manage WhatsApp, Email, and LinkedIn in One Place

Stop switching between apps. The Dewx Portal brings all your business conversations into a single, AI-powered inbox.

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SMB Operations February 8, 2025 8 min

10 Ways AI Can Automate Your SMB Operations in 2025

From lead follow-up to invoice generation, AI can handle the repetitive work that eats up your day. Here are 10 concrete examples.

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SMB Operations March 8, 2025 8 min

Why Most CRMs Fail SMBs (and What to Do Instead)

Salesforce and HubSpot are built for enterprises. Here's why they fail most small businesses — and what a purpose-built SMB CRM looks like.

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Guides & Tutorials March 29, 2025 8 min

How to Write a Cold Email That Gets Replies in 2025

Most cold emails get deleted in 2 seconds. Here's the framework — subject line, opener, body, CTA — that consistently gets 15–30% reply rates.

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AI in Business April 5, 2025 7 min

AI in Customer Support: How SMBs Can Compete with Enterprise CX

AI can handle 60–80% of support tickets automatically. Here's how small businesses are using AI to deliver enterprise-grade customer experience.

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Guides & Tutorials April 26, 2025 10 min

WhatsApp Business API for SMBs: Everything You Need to Know

The WhatsApp Business API enables broadcast messaging, automation, and CRM integration. Here's what it costs, how to get access, and how to use it.

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AI Insights May 17, 2025 8 min

AI Insights: The State of AI in Business for SMBs in 2025

AI adoption among SMBs doubled in 2024. Here's what is actually being used, what is working, and what the next 12 months look like.

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