Cascade Creative Cuts Admin Time by 40%
How a 12-person creative agency replaced three disconnected tools with one platform — and freed their team to focus on creative work.
The Challenge
Cascade Creative produced branding, web design, and marketing campaigns for mid-market clients, but their creatives were spending nearly as much time on admin as on creative work. Asana managed project timelines, Slack handled internal and client communication, and FreshBooks tracked time and invoicing — three tools that created constant friction.
Project feedback was scattered across Slack DMs and Asana comments. Time entries were logged days late because designers had to switch to a separate app. And invoicing required manual cross-referencing between project hours and FreshBooks entries.
- Creative feedback split between Slack DMs and Asana comments
- Designers spending 35% of time on non-creative admin tasks
- Time entries logged 2-3 days late with frequent inaccuracies
- $2,800/month across three separate tool subscriptions
The Solution
Cascade Creative consolidated their entire workflow into Dewx in two weeks, giving designers, project managers, and clients one place to collaborate, track time, and manage billing.
CX Hub — Creative Projects
Kanban boards with design review stages, asset management, and approval workflows per deliverable.
Portal — Client Feedback
Threaded feedback tied to specific deliverables with version history and approval tracking.
OPS Hub — Time & Billing
Integrated timers on every task with automatic invoice generation from tracked hours.
Dew AI — Creative Briefs
AI-assisted brief creation and creative direction suggestions that accelerated kickoffs.
The Results
40%
Reduction in admin time
$2,800
Monthly tool cost eliminated
100%
Same-day time entry compliance
3 → 1
Tools consolidated into Dewx
Timeline
Migrated active projects from Asana; configured creative workflow templates and review stages.
Moved team and client communication to Portal; integrated time tracking and invoicing.
Admin time dropped 30%; client feedback cycles shortened from 5 days to 2.
Sustained 40% admin reduction; team taking on 3 additional clients with same headcount.
“Our designers were drowning in admin — switching between Asana, Slack, and FreshBooks all day. Dewx put everything in one place. Our team spends 40% less time on busywork and we've taken on three more clients without hiring anyone.”
Features That Made the Difference
Creative Workflows
Design review stages with approval tracking.
Client Feedback
Threaded comments tied to specific deliverables.
Integrated Billing
Time tracking and invoicing in one click.
AI Creative Briefs
Auto-generate briefs from client requirements.
Team Workload
See designer capacity across all projects.
Project Profitability
Track margins per client and project type.
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