Keep Homes Comfortable.
Not Buried in Paperwork.
Service calls, installs, maintenance contracts - all managed from one platform. AI-powered dispatching, estimates, and seasonal reminders.
The HVAC technician's daily battle
Sound familiar?
📞 17 missed calls during a compressor replacement...
🌡️ Homeowner texts "It's 95 degrees in here, where are you?"...
📋 Maintenance contracts in a filing cabinet nobody checks...
💰 $12K install estimate sent 2 weeks ago - no follow-up...
⏰ Customer went with another company while you were on a call...
🌙 Doing dispatching and invoices until midnight in peak season...
Every missed emergency call is $500+ walking to a competitor.
How Dewx works for HVAC businesses
One platform for dispatching, estimates, maintenance contracts, and customer communication.
1. Capture Every Call
When calls flood in during peak season, Dew AI triages by urgency, responds with ETAs, and queues jobs for dispatch. Zero leads lost.
- Emergency call triage
- Auto ETA notifications
- Lead pipeline tracking
2. Dispatch & Schedule
Visual dispatch board with technician availability, route optimization, and automatic customer confirmations.
3. Invoice & Retain
Generate invoices on-site, collect payments digitally, and set up maintenance contracts that auto-renew with seasonal reminders.
Dewx after service call:
"Invoice sent to the Garcias for $385 AC repair. 47 customers are due for fall furnace tune-ups next month. Want me to send seasonal reminders?"
Everything you need to run your HVAC business
Purpose-built tools for HVAC technicians and contractors.
Portal
All customer messages in one inbox - WhatsApp, email, calls, and voicemails
GTM Hub
Track every lead from service request to signed install contract
OPS Hub
Dispatching, estimates, invoicing, and maintenance contract management
Dew AI
AI triages emergency calls, sends ETAs, and follows up on pending estimates
Built for every type of HVAC business
Residential HVAC
Manage homeowner service calls, seasonal tune-ups, and system installations with streamlined communication.
- • Homeowner communication hub
- • Equipment history per address
- • Seasonal maintenance reminders
Commercial HVAC
Handle property manager relationships, multi-unit contracts, and large-scale install projects.
- • Property manager portal
- • Multi-unit service tracking
- • Contract & SLA management
New Construction
Coordinate with builders, manage install timelines, and track equipment orders across multiple job sites.
- • Builder relationship management
- • Multi-site install tracking
- • Equipment order coordination
Connect your communication channels
Meet customers where they are.
Dewx vs ServiceTitan / Housecall Pro
| Feature | Dewx | ServiceTitan / HCP |
|---|---|---|
| Dispatch & Scheduling | ✓ | ✓ |
| Unified Inbox (WhatsApp + Email) | ✓ | ✗ |
| AI Emergency Call Triage | ✓ | ✗ |
| Seasonal Maintenance Automation | ✓ | Limited |
| Estimate Auto-Follow-Up | ✓ | ✗ |
| Invoicing & Online Payments | ✓ | ✓ |
| Multi-Channel Communication | ✓ | SMS only |
| Affordable for Solo Technicians | ✓ | ✗ |
HVAC Business FAQ
How does Dewx help HVAC companies manage emergency calls?
Dewx brings all customer communication into one unified inbox. When emergency calls flood in during a heat wave or cold snap, Dew AI can auto-respond with ETAs, triage calls by urgency, and queue them for dispatch. You never lose a high-value emergency call again.
Can Dewx handle seasonal maintenance reminders?
Absolutely. Set up recurring maintenance schedules for each customer. Dewx automatically sends service reminders before each season, letting homeowners book their tune-up with one click. This fills your schedule during slow months and keeps revenue predictable.
How does estimate tracking work for HVAC installs?
Create professional estimates from your phone or tablet on-site. Send them via WhatsApp or email instantly. Dewx tracks which estimates are pending and automatically follows up with homeowners who haven't responded, helping you close more $8K-$15K install jobs.
Can Dewx manage warranty tracking for HVAC equipment?
Yes. Log equipment details, installation dates, and warranty terms for every job. Dewx notifies both you and the homeowner when warranties are approaching expiration and when annual service is due. This drives repeat business and builds trust.
Is Dewx suitable for HVAC companies with multiple technicians?
Yes! Dewx supports team dispatching with shared inboxes, technician-specific schedules, job assignments, and real-time workload visibility. Office staff can dispatch and manage communication while technicians focus on repairs and installs. Scales from solo operators to 50+ person teams.
See what agencies Dew replaces
Explore how Dewx replaces specific agency types
Ready to cool down the chaos?
Join HVAC professionals who've eliminated admin overload and started closing more installs.