DewX SMS Integration
Connect SMS to DewX and manage all your text messaging from one unified command center. Send two-way SMS, run bulk campaigns, set up auto-replies, manage opt-ins, create templates, and track delivery. DewX brings SMS alongside WhatsApp, email, and all your other channels in a single view.
SMS Text Messaging,
Inside Your Command Center.
Connect SMS to Dewx and manage two-way text messaging, bulk campaigns, and automated reminders from one unified inbox. Let Dew handle the routine texts.
Sync Type: Real-time
Instant via SMS gateway webhooks
Data that syncs:
Quick Setup
Connect SMS Provider
Link your SMS provider (Twilio, MessageBird, or others) or use Dewx native SMS.
Import Contacts
Your CRM contacts with phone numbers are immediately available for SMS.
Set Up Templates
Create reusable message templates with personalization merge tags.
Configure Rules
Set opt-in management rules, auto-replies, and campaign triggers.
Sound Familiar?
SMS is one of the highest-engagement communication channels, but most businesses have no system for managing it.
Sending texts from personal phones with no record in your CRM or history
No way to track who replied to your SMS campaigns or what they said
Accidentally messaging opted-out contacts and risking compliance violations
Everything You Need for SMS
Full two-way SMS with campaign management, automation, and compliance built in.
Two-Way SMS
Send and receive SMS messages from any Dewx contact record. Full conversation history always visible.
Bulk Messaging
Send personalized SMS to segmented contact lists at scale — thousands of messages in seconds.
Auto-Replies
Set up intelligent keyword-triggered auto-replies to handle common inbound SMS automatically.
Templates
Create reusable SMS templates with merge tags for fast, consistent, and personalized messaging.
Opt-In Management
Automatically manage subscriber opt-ins and opt-outs to stay compliant with SMS regulations.
Delivery Tracking
Track message delivery status, open rates, and reply rates for every campaign in real-time.
SMS Conversations,
Right in Portal
See all your SMS conversations alongside WhatsApp, email, and every other channel in Dewx. One inbox, every message, complete context.
- Full SMS conversation history on every contact
- Campaign performance tracked in real-time
- Opt-in compliance managed automatically
- AI-suggested replies based on conversation context
Jane M. • +1 (555) 234-5678
Just now
Got your reminder! Just confirming my appointment for tomorrow at 10am.
Great, Jane! Your appointment is confirmed for tomorrow at 10am. See you then! Reply STOP to unsubscribe.
Popular Use Cases
See how businesses use SMS integration with Dewx.
Appointment Reminders
Reduce no-shows with automated SMS appointment reminders sent at the right time before each scheduled meeting or service appointment.
Order Updates
Keep customers informed with automated SMS order confirmations, shipping notifications, and delivery updates synced from your OPS Hub.
Marketing Campaigns
Run targeted SMS marketing campaigns to segmented contact lists. Promote offers, announce launches, and re-engage inactive customers.
SMS across Dewx
SMS powers multiple hubs inside Dewx — not just messaging.
Twilio Integration
Power your SMS with Twilio infrastructure for enterprise-grade delivery and reliability.
WhatsApp Integration
Combine SMS and WhatsApp in the same inbox for complete mobile messaging coverage.
Portal (Unified Inbox)
All SMS conversations alongside WhatsApp, email, LinkedIn, and more in one unified inbox.
SMS Integration FAQ
How does SMS integration work in Dewx?
Dewx SMS integration connects your SMS provider (Twilio, MessageBird, or native Dewx SMS) so you can send and receive text messages from any contact record. All conversations are synced to the contact timeline alongside email and other channels.
Can I send bulk SMS to my contact lists in Dewx?
Yes. Dewx supports bulk SMS campaigns with contact list segmentation, merge tag personalization, and scheduled sends. You can track delivery rates, reply rates, and opt-outs for every campaign.
How does opt-in and opt-out management work?
Dewx automatically handles STOP/UNSTOP keywords per carrier requirements. When a contact replies STOP, they are immediately added to your opt-out list and excluded from future campaigns. Opt-in status is visible on every contact record.
Can Dew AI draft and send SMS for me?
Yes. Ask Dew to draft an SMS, send a message to a contact, or set up an automated SMS sequence. Say "Hey Dew, send a follow-up text to everyone who attended yesterday's webinar" and Dew handles it.
Does Dewx SMS work for appointment reminders?
Yes. Dewx SMS integrates with your calendar and scheduling system to send automated appointment reminders at custom intervals — for example, 24 hours and 1 hour before each appointment. Confirmations and rescheduling replies are handled automatically.
Other messaging channels in Dewx
SMS for your industry
Let Dew Handle Your SMS
"Hey Dew, send appointment reminders to all of tomorrow's bookings and reply to any confirmations automatically."
That's all it takes. Dew handles the rest.