Treasure Every Customer.
Not Bury Them in Chaos.
Buyer inquiries, consignments, hold requests, estate leads - all managed from one platform. AI-powered buyer matching, follow-ups, and inventory tracking.
The antique dealer's daily battle
Sound familiar?
📞 Collector called about that Tiffany lamp while you were at an estate sale...
📦 Consignor asking "Any interest in my pieces?" for the third time...
📋 Hold requests scribbled on receipts you can't find...
💰 Serious buyer wanted that Art Deco set - sold it to someone else by accident...
⏰ Estate attorney emailed about a collection two weeks ago - never responded...
🌙 Spending evenings updating spreadsheets instead of sourcing inventory...
Every lost collector inquiry is a potential $5K+ sale gone forever.
How Dewx works for antique shops
One platform for buyer communication, consignment tracking, and inventory management.
1. Capture Every Inquiry
When collectors reach out about rare finds, Dew AI responds with item details, availability, and photos. Zero inquiries lost.
- Collector inquiry triage
- Auto item detail responses
- Buyer interest tracking
2. Track & Match
Log every item with provenance details, tag buyer interests, and let AI match new acquisitions to waiting collectors.
3. Sell & Retain
Generate invoices, manage consignment payouts, and keep collectors coming back with personalized new arrival alerts.
Dewx after a new acquisition:
"3 collectors on your Art Deco watch list. Mrs. Chen purchased a similar piece last month. Want me to send her a first-look message with photos?"
Everything you need to run your antique shop
Purpose-built tools for antique dealers and vintage shop owners.
Portal
All buyer and consignor messages in one inbox - WhatsApp, email, calls, and voicemails
GTM Hub
Track every lead from initial inquiry to completed sale with full provenance notes
OPS Hub
Consignment tracking, hold management, invoicing, and inventory organization
Dew AI
AI matches buyers to new inventory, sends hold reminders, and follows up on appraisal requests
Built for every type of antique business
Brick-and-Mortar Antique Shops
Manage walk-in buyers, phone inquiries, and online interest all from one platform with inventory visibility.
- • Walk-in customer tracking
- • Hold request management
- • Consignment payout tracking
Online Vintage Dealers
Handle buyer inquiries across marketplaces, manage shipping logistics, and build a collector mailing list.
- • Multi-channel buyer inbox
- • Shipping status updates
- • Collector interest lists
Antique Malls & Co-ops
Coordinate multiple dealers, manage booth rentals, and centralize customer service across the entire mall.
- • Multi-dealer management
- • Booth rental tracking
- • Centralized customer inquiries
Connect your communication channels
Meet collectors where they are.
Dewx vs Artlogic / GoAntiques
| Feature | Dewx | Artlogic / GoAntiques |
|---|---|---|
| Consignment Tracking | ✓ | Limited |
| Unified Inbox (WhatsApp + Email) | ✓ | ✗ |
| AI Buyer Matching | ✓ | ✗ |
| Estate Lead Pipeline | ✓ | ✗ |
| Automated Follow-Ups | ✓ | ✗ |
| Invoicing & Payments | ✓ | Limited |
| Multi-Channel Communication | ✓ | Email only |
| Affordable for Solo Dealers | ✓ | ✗ |
Antique Shop Business FAQ
How does Dewx help antique shops manage buyer inquiries?
Dewx brings all buyer communication into one unified inbox. When a collector emails about a Victorian writing desk while another texts about a mid-century lamp, everything lands in one place. Dew AI can auto-respond with item details, pricing, and availability so you never lose a serious buyer.
Can Dewx handle consignment tracking for antique shops?
Absolutely. Log every consignment item with photos, provenance, agreed pricing, and consignor contact details. Dewx tracks time on floor, sends automated status updates to consignors, and alerts you when items hit their review date so nothing sits forgotten.
How does buyer matching work for antique dealers?
Tag buyers by their collecting interests - Art Deco, Victorian furniture, vintage jewelry. When matching inventory arrives, Dew AI automatically notifies interested collectors via their preferred channel. This turns one-time browsers into loyal repeat buyers.
Can Dewx manage estate sale and auction leads?
Yes. Track every estate sale contact, auction house relationship, and picker lead in the GTM pipeline. Set follow-up reminders after estate viewings and log acquisition details so you never miss a buying opportunity or forget agreed terms.
Is Dewx suitable for multi-dealer antique malls?
Yes! Dewx supports shared inboxes, dealer-specific inventory tracking, and individual communication streams. Mall managers can oversee all dealer activity while each booth operator manages their own consignments and buyer relationships. Scales from solo dealers to 100+ booth operations.
See what agencies Dew replaces
Explore how Dewx replaces specific agency types
Ready to treasure every customer relationship?
Join antique dealers who've eliminated admin chaos and started closing more sales.