Clean More Clothes.
Build More Regulars.

Dewx tracks each wash-and-fold order through your workflow stages — received, washing, drying, folding, quality check, ready for pickup. When an order moves to "ready," Dewx automatically notifies the customer via their preferred channel — WhatsApp, text, or email. Proactive notifications eliminate the flood of status calls, freeing your staff to focus on processing instead of answering the phone.

Yes. Schedule pickup and delivery routes, send automated pickup reminders to customers the morning of their scheduled pickup, and notify customers when their delivery is 30 minutes away. Route optimization suggestions help drivers cover more stops efficiently. Customers who have delivery service scheduled in advance are 3x more likely to become loyal weekly regulars.

Dewx tracks each customer's visit frequency. When a regular customer hasn't visited in two weeks, Dew AI sends a personalized win-back message — perhaps a discount on their next drop-off or a pickup offer. Loyalty sequences recognize frequent customers with milestone rewards. These automated retention campaigns recover 20-35% of at-risk customers before they permanently switch to a competitor.

Absolutely. Dewx tracks your commercial account pipeline from first pitch to signed weekly service agreement. Dew AI follows up with commercial prospects who haven't responded, sends pricing proposals, and schedules trial wash appointments. Commercial accounts typically represent 5-10x the revenue of individual customers and are far more sticky once established.

Yes. Dewx manages your full-service operations — wash-and-fold, pickup and delivery, commercial accounts — without interfering with your self-service machines. Use Dewx to grow the higher-margin service revenue while your self-service equipment handles the volume. Most laundromats see full-service revenue increase by 30-50% within 90 days of implementing systematic customer communication.