Straighten More Smiles.
Fewer Missed Consultations.
Patient communication, consultation pipelines, treatment tracking, insurance coordination - all in one platform. AI-powered reminders, follow-ups, and referral management.
The orthodontist's daily battle
Sound familiar?
😬 3 consultation no-shows this week - $1,200 in lost revenue...
📞 Parent calling on wrong number asking about brace tightening...
📋 Treatment plan follow-ups only happen when staff remembers...
💰 Insurance claim filed 3 weeks ago, still waiting on approval...
⏰ Referral dentist sent 5 patients - never got a thank-you call...
🌙 Front desk doing manual reminder calls at end of every day...
Every unconverted consultation is $5K-$8K in treatment revenue lost.
How Dewx works for orthodontic practices
One platform for patient communication, consultations, treatment tracking, and referral management.
1. Capture Every Consultation
Every referral and inquiry lands in your unified inbox. Send consultation confirmations instantly and reduce no-shows with automated reminders.
- Automated appointment reminders
- Parent + patient communication
- Consultation pipeline tracking
2. Convert & Track Treatment
Follow up with consultation leads who haven't started, track treatment milestones, and keep patients engaged through their full journey.
3. Retain & Get Referrals
Automatically thank referring dentists, collect patient reviews after debond, and keep your referral network growing on autopilot.
Dewx after treatment completion:
"Emma Chen completed treatment today. Sent thank-you to referring Dr. Patel. Want me to request a Google review from the Chen family?"
Everything you need to run your orthodontic practice
Purpose-built tools for orthodontists and orthodontic practices.
Portal
All patient messages in one inbox - WhatsApp, email, calls, and parent texts
GTM Hub
Track every consultation lead from referral to signed treatment plan
OPS Hub
Appointment scheduling, treatment milestones, invoicing, and insurance tracking
Dew AI
AI sends appointment reminders, treatment plan follow-ups, and referral thank-yous
Built for every orthodontic practice model
Solo Practice
Run a high-volume solo practice without burning out your front desk on manual reminders and follow-up calls.
- • Automated reminder sequences
- • Consultation pipeline tracking
- • Referral thank-you automation
Multi-Location Practice
Coordinate patient records, staff communication, and referral tracking across multiple offices seamlessly.
- • Cross-location patient profiles
- • Location-specific scheduling
- • Unified team inbox
DSO / Group Practice
Standardize patient communication, reporting, and referral management across an entire DSO network.
- • Standardized workflows
- • Network-wide reporting
- • Centralized referral tracking
Connect your communication channels
Meet patients and parents where they are.
Dewx vs Dolphin / Carestream
| Feature | Dewx | Dolphin / Carestream |
|---|---|---|
| Appointment Scheduling | ✓ | ✓ |
| Unified Inbox (WhatsApp + Email) | ✓ | ✗ |
| AI Consultation Follow-Up | ✓ | ✗ |
| Referral Tracking & Thank-Yous | ✓ | Limited |
| Parent + Patient Separate Comms | ✓ | Limited |
| Treatment Plan Tracking | ✓ | ✓ |
| Multi-Channel Reminders | ✓ | SMS only |
| Affordable for Solo Practice | ✓ | ✗ |
Orthodontic Practice FAQ
How does Dewx reduce no-shows for orthodontic consultations?
Dewx sends automated appointment reminders via WhatsApp or text at 48 hours and 2 hours before each appointment. Patients and parents can confirm with a single reply. No-show rates drop significantly because reminders go through channels people actually check, not just voicemail.
Can Dewx follow up with consultation leads who didn't start treatment?
Yes. When a patient completes a consultation but doesn't sign a treatment plan, Dewx tracks them in your pipeline. Dew AI follows up after 1 week, 1 month, and 3 months with personalized messages, bringing back patients who just needed more time to decide.
How does Dewx handle communication with parents of orthodontic patients?
Dewx lets you manage separate contact profiles for the patient and parent. Send appointment reminders to the parent's number, treatment updates to the teen's WhatsApp, and billing to the responsible party email. Everyone gets the right communication through their preferred channel.
Can Dewx track referrals from general dentists?
Absolutely. Log each referring dentist in Dewx, track how many patients they've sent, and automatically send thank-you notes after referred patients start treatment. Referral relationships that feel appreciated send more patients consistently.
Is Dewx suitable for multi-location orthodontic practices?
Yes. Dewx supports multiple practice locations with shared patient records, location-specific scheduling, and team inboxes. Patients who visit different offices are recognized, and your front desk can see the full picture regardless of which location they're working from.
See what agencies Dew replaces
Explore how Dewx replaces specific agency types
Ready to grow your practice?
Join orthodontists who've eliminated no-shows and started converting more consultation leads into treatment starts.