Unified CX for E-commerce
Customer support, WhatsApp messaging, email campaigns, and audience segments — all unified for online stores.
Start Free TrialDeliver Exceptional Customer Experiences
Omnichannel Support
Handle customer inquiries across email, live chat, WhatsApp, and social media from a single unified inbox.
WhatsApp Commerce
Send order updates, abandoned cart reminders, and promotional offers via WhatsApp to boost conversions.
Email Campaigns
Segment your customers and send targeted campaigns for new arrivals, flash sales, and loyalty rewards.
Smart Segmentation
Group customers by purchase history, behavior, and preferences to deliver personalized marketing at scale.
Features That Drive Revenue
Shared Inbox
Every customer message — email, chat, WhatsApp, social — lands in one inbox for your support team.
Learn moreEmail Campaigns
Design beautiful email campaigns with drag-and-drop templates and send to targeted customer segments.
Learn moreWhatsApp Business
Automate order confirmations, shipping updates, and re-engagement messages via WhatsApp.
Learn moreDewx vs. Separate E-commerce Tools
| Feature | Dewx | Alternative |
|---|---|---|
| Omnichannel Inbox | ✓ | ✗ |
| WhatsApp Commerce | ✓ | ✗ |
| Customer Segmentation | ✓ | ✗ |
| Email Campaign Builder | ✓ | ✗ |
| CRM with Purchase History | ✓ | ✗ |
| All-in-One Under $49/mo | ✓ | ✗ |
Frequently Asked Questions
Does Dewx integrate with Shopify or WooCommerce?
Yes. Dewx integrates with major e-commerce platforms so customer data, orders, and interactions sync automatically into your CRM.
Can I send abandoned cart messages via WhatsApp?
Absolutely. Set up automated WhatsApp messages triggered by cart abandonment to recover lost sales with personalized reminders.
How does customer segmentation work?
Segment customers by purchase history, order value, location, engagement level, and custom tags. Use segments for targeted campaigns and automations.
Ready to Boost Your Store Revenue?
Join e-commerce brands using Dewx to unify support, marketing, and customer data in one platform.
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