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Artisan Home Completes 35% More Renovation Projects

How a 20-person home renovation company replaced two siloed tools with one platform — and delivered more projects on time and on budget.

The Challenge

Artisan Home had built a strong reputation for quality kitchen and bathroom renovations, but their back-office operations were holding them back. Buildertrend managed project timelines and client communication, while QuickBooks handled invoicing and expenses — but the two never synced.

Project managers spent hours reconciling budgets between systems. Change orders got lost in email threads, and homeowners frequently complained about lack of updates on their projects.

  • Budget tracking split between Buildertrend and QuickBooks
  • Change orders lost in email threads with no audit trail
  • Homeowners frustrated by lack of real-time project updates
  • Project managers spending 6+ hours weekly on manual reconciliation

The Solution

Artisan Home rolled out Dewx in a three-week migration, unifying project management, client communication, and financial tracking into a single platform.

CX Hub — Project Management

Gantt timelines, task dependencies, and photo progress logs for every renovation project.

Portal — Client Portal

Homeowners see real-time updates, approve change orders, and message the team from one place.

OPS Hub — Financial Tracking

Budgets, invoicing, and expense tracking tied directly to each project phase.

Dew AI — Estimate Generation

AI-powered cost estimates from project scope descriptions, reducing quote turnaround by 70%.

The Results

35%

More projects completed annually

70%

Faster estimate turnaround

6 hrs

Saved per PM per week

2 → 1

Tools consolidated into Dewx

Timeline

Week 1

Migrated active projects and client data; configured project templates and budget categories.

Week 2

Launched client portal with real-time project updates and change order approval workflows.

Week 3

Connected financial tracking and deployed AI estimate generation for new leads.

Month 3

Completed 35% more projects with same team size; client satisfaction scores up 28%.

“We were drowning in spreadsheets and two different systems. Dewx gave us one place to manage projects, talk to homeowners, and track every dollar. We're finishing 35% more jobs a year without adding staff.”

— James Whitfield, Owner, Artisan Home

Features That Made the Difference

Project Timelines

Gantt charts with task dependencies and milestones.

Client Portal

Real-time updates and change order approvals.

Budget Tracking

Expenses and invoices tied to project phases.

AI Estimates

Generate cost estimates from scope descriptions.

Crew Scheduling

Assign teams and track availability across jobs.

Profitability Reports

See margins per project in real time.

Ready to Complete More Projects?

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