Bridge Consulting Increases Billable Hours by 45%
How a 22-person management consulting firm replaced two fragmented tools with one platform — and recaptured thousands of billable hours per year.
The Challenge
Bridge Consulting was losing revenue to invisible inefficiencies. HubSpot managed their sales pipeline and client relationships, while Harvest tracked time and invoicing — but the gap between the two systems meant consultants were consistently under-logging billable hours.
Time entries were often submitted days late and incomplete. Partners had no real-time view of utilization rates, and invoicing required manual cross-referencing between systems that never agreed on the numbers.
- Consultants under-logging 15-20% of billable time
- Time entries submitted 3-5 days late on average
- Invoicing requiring 8+ hours per month in manual reconciliation
- No real-time utilization visibility for partners
The Solution
Bridge Consulting unified CRM, time tracking, and invoicing into Dewx over three weeks, eliminating the data gaps that were costing them thousands in unbilled revenue.
OPS Hub — Smart Time Tracking
One-click timers tied to client engagements with AI-assisted time entry suggestions based on calendar and activity.
GTM Hub — Pipeline & Upsells
Track client relationships from prospect to active engagement with automated upsell triggers.
OPS Hub — Automated Invoicing
Generate invoices directly from tracked time with no manual reconciliation required.
Dew AI — Utilization Insights
AI-powered alerts when consultants are under-utilized or over-allocated across engagements.
The Results
45%
Increase in captured billable hours
8 hrs
Saved monthly on invoicing
98%
Same-day time entry compliance
2 → 1
Tools consolidated into Dewx
Timeline
Migrated client pipeline from HubSpot; configured engagement-linked time tracking templates.
Set up automated invoicing and AI-assisted time entry suggestions for all consultants.
Launched real-time utilization dashboard and trained partners on analytics views.
Billable hours up 45%; same-day time entry compliance at 98%; invoicing fully automated.
“We were leaving hundreds of thousands on the table in unbilled hours. Dewx made time tracking effortless — our consultants log everything same-day now, invoicing is automatic, and we're billing 45% more hours with the same team.”
Features That Made the Difference
Smart Time Tracking
One-click timers with AI-assisted suggestions.
Auto-Invoicing
Generate invoices directly from tracked hours.
Utilization Dashboard
Real-time billable vs. non-billable visibility.
AI Time Suggestions
Fill time gaps with intelligent entry prompts.
Resource Allocation
Balance workload across consultants and projects.
Client Reporting
Share engagement progress through branded portal.
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