Stop Paper Chasing.
Start Fixing Cars.
Work orders, customer updates, scheduling, and invoicing - all in one platform. AI-powered shop management that keeps your bays full and your customers happy.
The auto shop admin grind is real
A typical shop owner's day
7:00 AM - Flip through paper tickets to see what's in the bays...
8:00 AM - Customer calls asking if their car is ready (it's not)...
9:30 AM - Tech needs a part, you call three suppliers for pricing...
11:00 AM - Another customer walks in wanting a quote, can't find their history...
5:00 PM - Spend an hour handwriting invoices and calculating labor...
All day in the office. Zero wrenches turned.
How Dewx transforms your auto repair shop
One platform. All your bays. AI-powered.
1. Unified Service Inbox
All customer messages from calls, texts, email, and walk-ins in one place. Never lose a service request or quote again.
- Text & WhatsApp messages
- Email inquiries & estimates
- Customer & vehicle profiles
2. Work Orders & Scheduling
Create digital work orders, assign to techs, track progress by bay, and auto-generate invoices on completion.
3. AI-Powered Reminders
Dew AI sends service reminders based on mileage intervals, follows up on estimates, and requests reviews after completed jobs.
You say:
"Remind Mike his Camry is due for a 60K service next month"
Dew creates:
"Hi Mike! Your 2021 Camry is approaching 60,000 miles and due for a major service. This includes timing belt, spark plugs, and fluid changes. Want to schedule a drop-off? We have openings next week!"
Everything you need to run a repair shop
Purpose-built tools for shop owners who want to turn more wrenches, not push more paper.
Portal
Unified customer communication - text, email, and calls in one inbox for all service inquiries
GTM Hub
Customer pipeline from first inquiry to repeat service and referral tracking
OPS Hub
Digital work orders, bay scheduling, parts tracking, and invoicing in one place
Dew AI
Automated service reminders, status updates, and follow-up messages to keep customers coming back
Built for every type of auto repair business
General Auto Repair
Manage multi-bay operations with diverse service types, from oil changes to engine rebuilds, with full customer and vehicle history.
- • Multi-bay scheduling & tracking
- • Complete vehicle service history
- • Automated maintenance reminders
Specialty Shops
Whether you focus on transmissions, brakes, exhaust, or performance tuning, handle specialized work orders and pricing structures.
- • Custom service categories & pricing
- • Specialty parts supplier tracking
- • Technical documentation per job
Mobile Mechanics
Run your mobile repair business with on-the-go scheduling, GPS-based routing, and instant customer communication from your phone.
- • Mobile-first job management
- • On-site estimate & invoicing
- • Route optimization & scheduling
Connect your shop communication channels
Bring all customer communication into one place.
Dewx vs ShopBoss / Mitchell1
| Feature | Dewx | ShopBoss / Mitchell1 |
|---|---|---|
| Digital Work Orders | ✓ | ✓ |
| Unified Inbox (WhatsApp + Email + SMS) | ✓ | ✗ |
| Customer CRM & Vehicle History | ✓ | Limited |
| AI Service Reminders | ✓ | ✗ |
| Automatic Status Updates | ✓ | ✗ |
| Invoicing & Payment Tracking | ✓ | ✓ |
| Lead Tracking & Follow-ups | ✓ | ✗ |
| All-in-One Platform | ✓ | ✗ |
Auto Repair FAQ
How does Dewx handle work orders for auto repair shops?
Dewx OPS Hub provides digital work orders that replace paper tickets entirely. Create a work order when a vehicle arrives, assign it to a tech, track parts used, log labor hours, and convert it to an invoice when complete. Every work order is linked to the customer profile so you have full service history at your fingertips.
Can customers get automatic status updates on their vehicle?
Yes! Dewx sends automatic status updates to customers via their preferred channel - text, WhatsApp, or email. When a tech updates the work order status (diagnosing, waiting for parts, in progress, ready for pickup), the customer gets notified instantly. No more phone calls interrupting your workflow.
How does Dewx help with parts tracking and ordering?
Dewx OPS Hub lets you track parts used on each work order, monitor frequently used inventory, and maintain supplier contact information. When you add parts to a work order, costs are automatically calculated into the final invoice. You can also set reorder alerts for commonly used parts.
Can I send automated service reminders to customers?
Absolutely. Dew AI tracks each vehicle's service history and automatically sends reminders for oil changes, tire rotations, brake inspections, and other maintenance based on mileage intervals or time. These reminders are proven to increase repeat business by bringing customers back before they even think about finding another shop.
Is Dewx suitable for multi-bay shops and specialty repair businesses?
Yes! Dewx scales with your shop. Whether you run a single-bay independent garage, a multi-bay general repair shop, or a specialty operation like transmission or body work, the platform adapts to your workflow. Manage multiple technicians, track bay utilization, and handle different service categories all from one dashboard.
See what agencies Dew replaces
Explore how Dewx replaces specific agency types
Ready to modernize your auto shop?
Join repair shops who've eliminated paperwork and increased repeat customers with Dewx.