Bake What You Love.
Let Dewx Handle the Rest.
Custom orders, wholesale accounts, production schedules - all managed from one platform. AI-powered order tracking, invoicing, and seasonal promotions.
The baker's daily battle
Sound familiar?
🎂 Wedding cake order came in via Instagram DM - lost in 200 messages...
📱 Customer texted "Is my order ready?" - you were elbow-deep in dough...
📋 Three custom orders due tomorrow - found out at 11 PM tonight...
💰 Coffee shop owes $2,400 for three months of wholesale deliveries...
⏰ Spent Saturday night pricing 47 custom cake inquiries for next month...
🛒 Ran out of specialty flour because nobody tracked inventory levels...
Every lost custom order is $200-$2,000 walking to another bakery.
How Dewx works for bakeries
One platform for orders, production, wholesale accounts, and customer communication.
1. Capture Every Order
Custom cake inquiries from Instagram, WhatsApp, email, and phone all land in one inbox. Dew AI captures order details and sends instant confirmations.
- Multi-channel order capture
- Auto order confirmations
- Order pipeline tracking
2. Plan & Produce
Visual production calendar shows daily workload. Manage capacity, schedule prep days, and prevent overbooking during peak seasons.
3. Invoice & Grow
Generate invoices instantly, collect deposits online, and run seasonal promotions that fill your calendar during slow months.
Dewx after busy weekend:
"12 custom orders delivered this weekend. 3 wholesale invoices are overdue. Valentine's Day is in 6 weeks - want me to send early-bird promotions to last year's customers?"
Everything you need to run your bakery
Purpose-built tools for bakers and bakery owners.
Portal
All customer messages in one inbox - WhatsApp, Instagram, email, and phone calls
GTM Hub
Track every order from initial inquiry to delivery and follow-up review request
OPS Hub
Order management, invoicing, ingredient costing, and production scheduling
Dew AI
AI confirms orders, sends delivery reminders, and follows up on wholesale invoices
Built for every type of bakery
Custom Cake Shops
Wedding cakes, birthday cakes, and specialty orders with detailed design tracking and deposit management.
- • Design consultation tracking
- • Deposit & payment schedules
- • Photo gallery per order
Wholesale Bakeries
Supplying restaurants, coffee shops, and retailers with recurring orders and delivery logistics.
- • Recurring order automation
- • Delivery route planning
- • Account profitability tracking
Home Bakeries
Cottage bakeries and home-based bakers managing social media orders and local deliveries.
- • Social media order capture
- • Simple invoicing
- • Customer list management
Connect your communication channels
Meet customers where they are.
Dewx vs CakeBoss / Bakery Software
| Feature | Dewx | CakeBoss / Others |
|---|---|---|
| Order Management | ✓ | ✓ |
| Unified Inbox (WhatsApp + Email) | ✓ | ✗ |
| AI Order Confirmations | ✓ | ✗ |
| Wholesale Account Management | ✓ | Limited |
| Seasonal Promotion Automation | ✓ | ✗ |
| Invoicing & Online Payments | ✓ | ✓ |
| Multi-Channel Communication | ✓ | Email only |
| Affordable for Home Bakers | ✓ | ✗ |
Bakery Business FAQ
How does Dewx help bakeries manage custom cake orders?
Dewx captures every custom order inquiry from any channel - Instagram, WhatsApp, email, or phone - into one unified inbox. Each order gets a timeline with details like flavor, design, pickup date, and deposit status. Dew AI sends order confirmations and reminders automatically so nothing slips through the cracks during busy wedding season.
Can Dewx handle wholesale bakery accounts?
Yes. Set up recurring orders for wholesale clients like coffee shops and restaurants. Dewx tracks delivery schedules, sends automatic invoices after each delivery, and follows up on overdue payments. You can see which accounts are profitable and which are costing you money at a glance.
How does production scheduling work in Dewx?
Dewx gives you a visual production calendar showing all upcoming orders by date and type. See at a glance how many wedding cakes, custom orders, and wholesale batches need to go out each day. When capacity is full, the system prevents overbooking and suggests alternative dates to customers.
Can Dewx help with seasonal bakery promotions?
Absolutely. Plan holiday and seasonal campaigns in advance. Dewx sends promotional messages to your customer list via WhatsApp or email for Valentine's Day, Mother's Day, Christmas, and other peak seasons. Track which promotions drive the most orders and revenue.
Is Dewx suitable for bakeries with multiple locations?
Yes. Dewx supports multi-location bakeries with shared customer records, location-specific production schedules, and centralized order management. Each location can manage its own capacity while headquarters sees the full picture. Scales from home bakers to multi-location bakery chains.
See what agencies Dew replaces
Explore how Dewx replaces specific agency types
Ready to rise above the chaos?
Join bakers who've eliminated admin overload and started growing their bakery business.