Your customers shouldn't listen to hold music for 20 minutes.
Dewx replaces traditional call center operations with 24/7 AI-powered support that resolves the majority of customer contacts instantly — no hold times, no staffing gaps, no quality inconsistency.
What's wrong with your current call center
Paying $5K–$20K/mo for agents who spend most of their time on repetitive inquiries
Long hold times drive customers away before they ever speak to anyone
Agent quality is inconsistent and hard to control at scale
High agent turnover means constant retraining and service disruption
After-hours contacts go unanswered until the next shift begins
What Dew does instead
24/7 automated responses across voice, chat, and messaging channels
Intelligent call routing that matches complexity to the right resource
Instant FAQ resolution without agent involvement
Callback scheduling so customers never wait on hold
Multi-channel support: phone, web chat, SMS, and email from one system
Automated call summary generation for every interaction
Side by side
Traditional Call Center
Call center: $8K–$15K/mo for a small agent team
With Dew
Dewx: flat subscription, handles unlimited contact volume
Traditional Call Center
Average hold times of 8–20+ minutes
With Dew
Instant response, zero hold time for automated contacts
Traditional Call Center
Quality varies by agent, shift, and tenure
With Dew
Consistent quality on every single interaction
Traditional Call Center
After-hours contacts queued until morning
With Dew
Full capability 24/7/365 including holidays
Frequently Asked Questions
Can Dewx handle phone calls, not just chat?
Yes. Dewx operates across voice, web chat, SMS, and email. Customers calling your number reach an AI that understands natural speech, resolves common issues, and routes complex cases to a human with full context.
What percentage of contacts can Dewx resolve without a human?
Most businesses see 60–80% of their contact volume resolved fully by AI. The exact rate depends on your product complexity and how thoroughly your knowledge base is built out.
How does escalation to a human agent work?
When Dewx determines a contact needs human handling, it transfers with a full summary — customer identity, issue history, what was attempted — so the agent starts informed, not from scratch.
Does Dewx comply with call recording and data regulations?
Dewx is built with compliance in mind. Recordings, transcripts, and data retention are configurable to match your regulatory environment including GDPR and CCPA requirements.
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Replace your call center today.
Stop paying $5K–$20K/mo for what AI can do better, faster, and cheaper.
Start For $49/mo