Horizon Digital Runs 50% More Campaigns Without Adding Headcount
How a 16-person digital marketing agency eliminated context-switching across three tools and unlocked capacity for more client work.
The Challenge
Horizon Digital managed campaigns for 30+ clients using HubSpot for CRM, Asana for project management, and Slack for team communication. Every campaign required constant tab-switching, manual status updates in multiple tools, and copy-pasting deliverable links between platforms.
Account managers spent more time updating tools than doing actual strategic work. Client reporting required pulling data from three dashboards and stitching it together in Google Sheets every Friday.
- Campaign tasks scattered across Asana, HubSpot, and Slack threads
- Friday reporting took 3+ hours of manual data consolidation
- Client communications lost in Slack DMs with no audit trail
- New hires took 6+ weeks to learn the three-tool workflow
The Solution
Horizon migrated all 30 client accounts to Dewx over four weeks, starting with their five largest retainer clients before rolling out agency-wide.
CX Hub — Campaign Projects
Every campaign as a project with tasks, deadlines, and deliverables visible to the entire team in one place.
Portal — Client Communication
Unified inbox for client emails, chat, and approvals with full conversation history and file sharing.
GTM Hub — Pipeline & Upsells
Track retainer renewals, upsell opportunities, and new business pipeline alongside active campaigns.
Dew AI — Reports & Copy
Auto-generate weekly client reports and draft ad copy, blog outlines, and social posts in seconds.
The Results
50%
More campaigns delivered monthly
3 hrs
Saved on Friday reporting per AM
6 → 2 wk
New-hire onboarding time
3 → 1
Tools consolidated into Dewx
Timeline
Migrated top 5 retainer clients; configured CX Hub project templates and Portal inboxes.
Onboarded account managers and designers; set up GTM Hub for pipeline tracking.
Migrated remaining 25 client accounts; trained team on Dew AI for reporting.
Decommissioned HubSpot, Asana, and Slack; full agency running on Dewx.
Campaign throughput up 50% with the same 16-person team.
“We were drowning in tabs and status updates. Dewx gave us one place for everything — client comms, project tasks, pipeline. Our team delivers 50% more campaigns without working longer hours.”
Features That Made the Difference
Campaign Dashboards
Real-time progress across every active campaign and client.
Unified Client Inbox
Email, chat, and approvals in one thread per client.
AI Report Generation
Weekly client reports drafted automatically from campaign data.
Content Calendar
Plan, create, and schedule content across all client channels.
Retainer Tracking
Monitor renewals, upsells, and at-risk accounts in one view.
Team Workload View
See capacity across designers, writers, and account managers.
Ready to Scale Your Agency Output?
Join marketing agencies that deliver more campaigns with fewer tools and zero context-switching.
Start Your Free Trial