Keep Riders Rolling.
Not Buried in Paperwork.
Service orders, parts tracking, customer updates - all managed from one platform. AI-powered scheduling, estimates, and service reminders.
The motorcycle shop's daily grind
Sound familiar?
📞 Rider calls for the 4th time today: "Is my Harley done yet?"...
🔧 Waiting on a gasket for 2 weeks with no tracking system...
📋 Estimate written on the back of a parts box that got tossed...
💰 Spring rush hits and you're booked 6 weeks out with no waitlist...
⏰ Staying late to invoice instead of riding your own bike...
🏍️ Customer went to the dealer because you forgot to follow up...
Every missed follow-up is a rider who never comes back.
How Dewx works for motorcycle shops
One platform for service orders, parts tracking, estimates, and customer communication.
1. Intake & Communicate
Every inquiry, service request, and status check lands in one inbox. Auto-respond with wait times and keep riders informed.
- Unified customer inbox
- Auto status updates
- Service order pipeline
2. Schedule & Track
Manage your repair queue, assign jobs to mechanics, and track parts orders all from one dashboard.
3. Invoice & Retain
Generate invoices on completion, collect payments digitally, and set up service reminders that bring riders back every season.
Dewx after repair completion:
"Invoice sent to Mike for $680 fork seal replacement. 23 customers are due for spring tune-ups next month. Want me to send ride-season reminders?"
Everything you need to run your motorcycle shop
Purpose-built tools for motorcycle repair businesses.
Portal
All customer messages in one inbox - WhatsApp, email, calls, and voicemails
GTM Hub
Track every lead from inquiry to completed service and repeat customer
OPS Hub
Service orders, parts tracking, estimates, invoicing, and warranty management
Dew AI
AI sends repair status updates, follows up on estimates, and reminds customers about annual service
Built for every type of motorcycle business
Independent Repair Shops
Manage walk-in repairs, scheduled services, and custom work with streamlined communication and invoicing.
- • Service order tracking
- • Parts inventory management
- • Customer repair history
Custom & Performance Shops
Handle complex builds, performance upgrades, and long-term projects with detailed tracking and client updates.
- • Build progress tracking
- • Photo update sharing
- • Milestone-based invoicing
Mobile Mechanics
Manage on-site repairs, route planning, and mobile invoicing from your phone while working at customer locations.
- • Mobile-first workflow
- • On-site estimate creation
- • Digital payment collection
Connect your communication channels
Meet riders where they are.
Dewx vs Shop-Ware / Shop Boss
| Feature | Dewx | Shop-Ware / Shop Boss |
|---|---|---|
| Service Order Management | ✓ | ✓ |
| Unified Inbox (WhatsApp + Email) | ✓ | ✗ |
| AI Auto-Status Updates | ✓ | ✗ |
| Parts Order Tracking | ✓ | Limited |
| Estimate Auto-Follow-Up | ✓ | ✗ |
| Invoicing & Online Payments | ✓ | ✓ |
| Multi-Channel Communication | ✓ | SMS only |
| Affordable for Solo Mechanics | ✓ | ✗ |
Motorcycle Repair Business FAQ
How does Dewx help motorcycle shops manage service orders?
Dewx creates a digital workflow for every bike that rolls into your shop. From intake to diagnosis, parts ordering, repair, and pickup notification - everything is tracked in one place. Customers get automatic status updates via WhatsApp or email so they stop calling to ask "is my bike ready?"
Can Dewx track parts orders across multiple repairs?
Yes. Log parts needed for each service order and track their status. When a part arrives, Dewx notifies the assigned mechanic and updates the customer. No more sticky notes on the parts counter or forgotten back-orders.
How does seasonal scheduling work for motorcycle shops?
Spring rush is real. Dewx lets you manage your capacity, waitlist overflow customers, and prioritize by job type. AI can auto-respond to new inquiries with estimated wait times and book them into the next available slot.
Can Dewx send service reminders to past customers?
Absolutely. Set up annual service reminders, oil change intervals, or tire replacement schedules per customer. Dewx automatically reaches out when service is due, filling your slow-season calendar with repeat business.
Is Dewx suitable for shops with multiple mechanics?
Yes! Assign jobs to specific mechanics, track workload across your team, and give everyone visibility into the repair queue. Office staff handle communication while mechanics focus on wrenching. Works for solo shops up to multi-bay operations.
See what agencies Dew replaces
Explore how Dewx replaces specific agency types
Ready to tune up your shop operations?
Join motorcycle shops that have eliminated admin chaos and started serving more riders.