One Inbox for Your Entire Team
No more forwarding, no more CC chaos, no more missed messages. Dewx gives your team a single shared inbox where every conversation is visible, assignable, and trackable.
50%
Faster response times
0
Missed conversations
3x
Team productivity boost
100%
Visibility across channels
Teamwork Without the Email Chaos
A shared inbox built for collaboration, not confusion.
Shared Inbox for Everyone
One inbox that your entire team accesses together. No more guessing who replied, no more duplicate responses. Everyone sees the full conversation history in real time.
Smart Assignments
Assign conversations to specific team members with a single click. AI can auto-assign based on expertise, workload, or custom rules you define.
Internal Notes & Mentions
Discuss customer issues behind the scenes without switching apps. Tag teammates, leave private notes, and collaborate on replies before sending them out.
No More Forwarding
Stop the endless forward chains. Every message arrives in the shared inbox automatically. Anyone on the team can pick it up, respond, or escalate — no forwarding needed.
Designed for Team Efficiency
Features that keep conversations moving and customers happy.
Unified Inbox
Email, chat, social messages, and form submissions all land in one place. Filter by channel, tag, assignee, or status to find exactly what you need.
Learn moreCollision Detection
See when a teammate is viewing or replying to the same conversation. Real-time indicators prevent embarrassing duplicate replies to customers.
Learn moreSLA & Response Tracking
Set response time goals and track them automatically. Get alerts when conversations are approaching their SLA deadline so nothing falls through the cracks.
Learn moreDewx vs Front & Missive
A shared inbox that does more for less.
| Feature | Dewx | Front / Missive |
|---|---|---|
| Shared Team Inbox | ||
| AI-Powered Routing | Limited | |
| Internal Notes | ||
| Built-in CRM | Built-in | Third-party |
| Invoicing & Payments | Built-in | Not available |
| Starting Price | From $0/mo | From $19/mo per user |
Frequently Asked Questions
How is a shared inbox different from a distribution list?
A distribution list sends copies to everyone, creating chaos with who replied and who didn't. A shared inbox is a single workspace where the team collaborates. You see assignments, read status, internal notes, and reply history — all without email forwarding.
Can I connect my existing email addresses?
Yes. Connect any number of email addresses — support@, sales@, info@, or personal addresses. Dewx pulls all messages into the shared inbox while keeping each address separate for sending.
Does Dewx support channels beyond email?
Dewx unifies email, live chat, social media messages, and web form submissions into one inbox. Your team manages every channel from a single interface without switching tools.
Ready to Unify Your Team Communications?
Give your team one inbox that eliminates confusion and speeds up response times. Start for free — no credit card required.
Get Started Free