Focus on Patient Care.
Not Practice Admin.
Scheduling, medication coordination, insurance auths, referrals - all managed from one platform. AI-powered intake processing, appointment reminders, and refill tracking.
The psychiatrist's daily battle
Sound familiar?
📞 Patient in distress called three times - all went to voicemail...
💊 Refill request faxed Monday - still not processed by Friday...
🏥 Prior auth for medication expired - patient went without for a week...
📋 87 patients on waitlist with no automated intake system...
⏰ Two hours of documentation after every clinic day...
🌙 Referring therapist never received the medication update...
Every missed communication impacts patient safety and treatment outcomes.
How Dewx works for psychiatric practices
One platform for scheduling, medication coordination, insurance management, and patient communication.
1. Intake & Schedule
Dew AI screens new patient inquiries, sends intake forms, and schedules initial assessments. Waitlist management happens automatically.
- AI intake screening
- Automated intake forms
- Waitlist management
2. Treat & Coordinate
Track medication regimens, coordinate refills, manage insurance authorizations, and communicate with referring providers.
3. Monitor & Retain
Automated follow-up scheduling, medication adherence check-ins, and treatment outcome tracking keep patients engaged in their care.
Dewx during weekly review:
"5 patients need refill approvals this week. Mr. Garcia missed his follow-up and hasn't responded to reminders. Prior auth for Sarah's medication expires in 10 days. Want me to process refills and flag the missed appointment?"
Everything you need to run your psychiatric practice
Purpose-built tools for psychiatrists and psychiatric practices.
Portal
All patient messages in one inbox - secure messaging, email, calls, and voicemails
GTM Hub
Track every referral from intake request to established patient relationship
OPS Hub
Scheduling, insurance auth tracking, billing, and medication management coordination
Dew AI
AI handles intake screening, sends appointment reminders, and coordinates refill requests
Built for every type of psychiatric practice
General Psychiatry
Manage diverse patient populations with medication tracking, therapy coordination, and comprehensive treatment planning.
- • Multi-medication tracking
- • Therapy coordination
- • Treatment plan management
Child & Adolescent
Handle parent communication, school coordination, and age-appropriate treatment tracking for younger patients.
- • Parent communication hub
- • School coordination notes
- • Growth & development tracking
Addiction Psychiatry
Coordinate substance use treatment with medication-assisted therapy tracking, group coordination, and recovery milestone monitoring.
- • MAT program tracking
- • Recovery milestone alerts
- • Group therapy coordination
Connect your communication channels
Meet patients where they are.
Dewx vs SimplePractice / Valant
| Feature | Dewx | SimplePractice / Valant |
|---|---|---|
| Patient Scheduling | ✓ | ✓ |
| Unified Inbox (WhatsApp + Email) | ✓ | ✗ |
| AI Intake Screening | ✓ | ✗ |
| Medication Refill Coordination | ✓ | Limited |
| Insurance Auth Tracking | ✓ | ✓ |
| Waitlist Automation | ✓ | ✗ |
| Multi-Channel Communication | ✓ | Portal only |
| Affordable for Solo Psychiatrists | ✓ | ✓ |
Psychiatric Practice FAQ
How does Dewx help psychiatrists manage patient communication securely?
Dewx provides a unified inbox for all patient communication channels. Messages are organized per patient with full conversation history. For crisis situations, priority flags ensure urgent messages surface immediately. This keeps communication organized without sacrificing responsiveness.
Can Dewx handle medication refill coordination?
Yes. When patients request refills through any channel, Dewx logs the request, links it to their patient record, and queues it for your review. Automated reminders notify patients about upcoming refill needs, reducing last-minute calls and gaps in medication coverage.
How does insurance prior authorization tracking work?
Log authorization details for each patient including medication authorizations, session limits, and expiration dates. Dewx alerts you and your staff when authorizations are approaching their limits so you can request renewals before coverage lapses.
Can Dewx manage a new patient waitlist?
Absolutely. Maintain a prioritized waitlist with automated intake screening. When openings become available, Dewx notifies the next patient on the list, sends intake forms, and schedules the initial assessment. This reduces the administrative burden of managing a long waitlist.
Is Dewx suitable for group psychiatric practices?
Yes! Dewx supports multi-provider practices with shared patient coordination, provider-specific schedules, referral routing, and unified insurance management. Administrative staff can handle scheduling and authorizations while psychiatrists focus on patient care. Scales from solo practitioners to 20+ provider groups.
See what agencies Dew replaces
Explore how Dewx replaces specific agency types
Ready to reclaim your clinical time?
Join psychiatrists who've eliminated admin overload and started focusing on what matters most - patient care.