Pacific Realty Sells 60% More Listings
How a 22-agent luxury real estate firm unified marketing and lead management into one platform — and dramatically accelerated their sales velocity.
The Challenge
Pacific Realty specialized in luxury properties above the $2M price point, where every lead matters. Their 22 agents relied on kvCORE for lead capture and Mailchimp for email nurture sequences, but the two systems never shared data in real time.
High-net-worth buyers expected white-glove responsiveness, yet agents were toggling between platforms and losing critical context. Marketing campaigns couldn't leverage CRM insights, so drip sequences felt generic rather than personalized to each buyer's preference.
- Lead data siloed between kvCORE and Mailchimp
- Generic email campaigns for luxury-tier buyers
- Slow response times on high-value inquiries
- No unified view of each buyer's journey
The Solution
Pacific Realty migrated all agents to Dewx over four weeks, starting with their top-producing team and rolling out office-wide once workflows were validated.
GTM Hub — Lead Intelligence
Every inquiry scored by property interest, budget, and engagement level for instant agent routing.
Portal — White-Glove Comms
Personalized email, SMS, and in-app messaging with full buyer history at every touchpoint.
Dew AI — Listing Content
AI-crafted luxury property descriptions, social posts, and virtual tour scripts in seconds.
OPS Hub — Deal Tracking
End-to-end transaction management from offer to close with automated milestone alerts.
The Results
60%
More listings sold
4 hrs
Saved per agent per week
2x
Faster response to luxury leads
2 → 1
Tools consolidated into Dewx
Timeline
Imported lead database from kvCORE, configured luxury-tier scoring rules and agent territories.
Migrated Mailchimp sequences into Dewx with personalized luxury content templates.
Rolled out Dew AI listing tools and Portal comms to the top-producing team.
Expanded to all 22 agents; activated OPS Hub deal tracking and reporting.
“Our luxury buyers expect instant, personalized attention. Dewx lets every agent deliver that without juggling three different apps. We sold 60% more listings in our first quarter on the platform.”
Features That Made the Difference
Luxury Lead Scoring
Score leads by budget tier, property preference, and engagement.
Personalized Sequences
Drip campaigns tailored to each buyer's luxury criteria.
Transaction Management
Track every deal from offer through close with milestones.
AI Property Descriptions
Generate compelling luxury listing copy instantly.
Portfolio Dashboard
Real-time view of all active listings and pipeline value.
Agent Performance
Track sales velocity and conversion rates per agent.
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