Bright Electric Generates Estimates 3x Faster
How a 15-person electrical contractor replaced two expensive platforms with one — and turned estimates around three times faster.
The Challenge
Bright Electric was growing fast in residential and light commercial work, but their estimating process was a major bottleneck. ServiceTitan handled dispatching and job management, while QuickBooks managed invoicing and expenses — but creating estimates required pulling data from both systems and building quotes manually.
Estimates took 2-3 days to turn around, and by that time many customers had already hired a competitor. The team needed a way to quote jobs on-site or within hours, not days.
- Estimates taking 2-3 days to prepare and send
- Losing 30%+ of prospects to faster-quoting competitors
- Dispatching and financial systems completely disconnected
- $4,200/month in combined ServiceTitan and QuickBooks costs
The Solution
Bright Electric deployed Dewx across their office and field teams in three weeks, unifying job management, estimating, dispatching, and financial tracking in one platform.
GTM Hub — Instant Estimates
Template-based estimates with material pricing lookup that techs can build and send from the job site.
CX Hub — Dispatching
Smart dispatching with GPS tracking, tech availability, and skill-based job routing.
OPS Hub — Job Financials
Material costs, labor tracking, and invoicing tied directly to each job for real-time profitability.
Dew AI — Scope Analysis
AI-powered job scoping from photos and descriptions that pre-populates estimate line items.
The Results
3x
Faster estimate turnaround
45%
Higher estimate-to-job conversion
$4,200
Monthly tool cost eliminated
2 → 1
Tools consolidated into Dewx
Timeline
Configured estimate templates, material pricing database, and job categories for common work types.
Set up dispatching board, technician mobile access, and GPS tracking across the fleet.
Connected invoicing and expense tracking; deployed AI scope analysis for field use.
Estimates delivered same-day; conversion rate up 45%; total software costs down 60%.
“We were losing jobs because our estimates took days. Now our techs build and send professional estimates from the truck in minutes. Our conversion rate jumped 45% because we're quoting before the customer even calls the next electrician.”
Features That Made the Difference
Mobile Estimates
Build and send quotes from the job site.
Smart Dispatching
Route jobs by skill, location, and availability.
Job Costing
Real-time material and labor tracking per job.
AI Scope Analysis
Auto-populate estimates from job descriptions.
Conversion Tracking
See estimate-to-job rates by tech and type.
Customer Updates
Automated job status updates via SMS.
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