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DewX LiveChat Integration

Connect LiveChat to DewX and manage all live chat conversations from one unified inbox. Sync visitor chats, track engagement, and automate responses.

LiveChat Integration

LiveChat Conversations,
Inside Your Command Center.

Connect LiveChat to Dewx and manage all your visitor conversations from one unified inbox. Let Dew handle greetings while you close deals.

Sync Type: Real-time

Instant via webhooks

Data that syncs:

Chat conversations (all agents)
Visitor profiles and browsing data
Chat ratings and satisfaction
Greeting and trigger events
Agent availability and workload
Pre-chat survey responses

Quick Setup

1

Connect LiveChat

Click "Add Integration" and select LiveChat from the list.

2

Authorize Access

Sign in to your LiveChat account and grant Dewx permission.

3

Configure Settings

Choose which chat groups and data to sync with Dewx.

4

Start Chatting

LiveChat conversations appear in your Dewx inbox instantly.

Sound Familiar?

LiveChat is great on its own, but managing it alongside everything else creates friction.

1

Juggling LiveChat alongside email, CRM, and social tools all day

2

Visitor context lost when conversations move from chat to email

3

No unified customer profile across chat and other channels

Everything You Need for LiveChat

Full LiveChat integration with the features you need to scale.

Chat Sync

All LiveChat conversations flow into Dewx in real-time for unified visitor management.

Visitor Tracking

LiveChat visitor data and browsing behavior sync to your Dewx contact profiles.

AI Chat Assist

Let Dew suggest responses and handle common queries from LiveChat visitors.

Greeting Automation

LiveChat greetings and triggers work alongside Dewx automation for targeted engagement.

Chat Analytics

Track chat volumes, response times, and satisfaction scores in your Dewx dashboard.

Enterprise Security

OAuth 2.0 authentication with encrypted connections and role-based access.

LiveChat Conversations,
Right in Portal

See all your LiveChat conversations alongside email, social, and CRM data. One inbox, full visitor context.

  • Full chat history synced in real-time
  • Visitor profiles with browsing behavior
  • Agent assignments and collaboration
  • Chat ratings and satisfaction tracking
LiveChat • Portal
AN

Anna Nguyen

Just now

Hi! I'm looking at the pricing page. Can you tell me about the team plan features?

Hey Anna! Great question. The team plan includes unlimited agents, custom branding, and priority support. Want me to set up a trial for your team?

Sent via Dewx

Popular Use Cases

See how businesses use LiveChat integration with Dewx.

Sales Chat

Engage high-intent website visitors in real-time and convert them into qualified leads.

Customer Support

Handle support inquiries via LiveChat with full customer history from your CRM.

E-Commerce Help

Assist online shoppers with product questions, sizing, and checkout issues in real-time.

LiveChat Integration FAQ

How do I connect LiveChat to Dewx?

In the Dewx Portal, click "Add Integration", select LiveChat, and authorize via OAuth. The process takes under 2 minutes and syncs all your chat data.

Will visitor browsing data sync to Dewx?

Yes! Visitor browsing data, page views, and engagement metrics from LiveChat sync to your Dewx contact profiles for full context.

Can Dew AI help respond to LiveChat visitors?

Absolutely. Dew can suggest responses, draft replies, and auto-respond to common questions using your knowledge base and past chat patterns.

Does the integration support LiveChat greetings?

Yes, LiveChat greeting triggers and automated messages sync to Dewx. You can create additional automation rules within Dewx.

Let Dew Handle Your LiveChat

"Hey Dew, reply to Anna on LiveChat and send her a link to start the team trial."
That's all it takes. Dew handles the rest.