Focus on Your Clients.
Not Your Admin Work.
Intakes, session reminders, cancellation fills, and billing — all managed automatically. Spend more time helping people, less time managing your practice.
The private practice admin burden
Sound familiar?
💬 Prospective client emailed 10 days ago — intake never completed, they found someone else...
📅 No-show on Tuesday at 10am — that's $150 you won't recover...
📋 Waitlist has 6 people but cancellations fill last minute via voicemail tag...
💸 Insurance reimbursement for September still outstanding — nobody followed up...
⏰ Spending Sunday evenings sending Monday's reminder emails manually...
📞 Post-session admin takes 30 minutes per client — billing, notes, next appointment...
One no-show per week at $150 = $7,800 in annual lost revenue.
How Dewx works for counselors and therapists
One platform for intakes, scheduling, reminders, and billing.
1. Convert Inquiries to Clients
New client inquiries are automatically followed up with intake form links, insurance collection, and initial consultation scheduling — without you lifting a finger.
- Automated intake sequences
- Incomplete intake follow-ups
- First session scheduling
2. Minimize No-Shows
Session reminders go out at 48 hours and 2 hours automatically. When clients cancel, waitlisted clients are notified immediately. Your schedule stays full.
3. Simplify Your Billing
Session invoices sent automatically after each appointment. Payment reminders for self-pay clients. Insurance submission tracking for reimbursement follow-up.
Dewx weekly summary:
"18 sessions this week — 2 no-shows filled from waitlist. 4 new inquiries received — 3 have completed intake. 6 outstanding invoices. 2 insurance claims pending follow-up."
Everything you need to run your counseling practice
Purpose-built tools for counselors and therapists in private practice.
Portal
All new client inquiries in one inbox — email, voicemail, and contact forms unified
GTM Hub
Track every inquiry from first contact to completed intake and first session
OPS Hub
Session scheduling, session reminders, invoicing, and insurance billing tracking
Dew AI
AI follows up on incomplete intakes, fills cancellations from waitlist, and sends session reminders
Built for every type of counseling practice
Solo Practitioners
Run your entire practice solo without an admin — intakes, reminders, billing, and client communication handled automatically.
- • Full practice admin automation
- • Waitlist management
- • Self-pay billing and reminders
Group Practices
Manage multiple therapists with shared inboxes, provider-specific scheduling, and practice-wide analytics.
- • Provider-level scheduling
- • Shared new inquiry inbox
- • Practice-wide reporting
Specialty Counselors
Marriage, family, adolescent, or addiction counselors — manage specialty intakes, recurring sessions, and specific client journeys.
- • Specialty intake workflows
- • Recurring session scheduling
- • Client journey tracking
Connect your practice tools
Reach clients on their preferred channel, securely.
Dewx vs Practice Management Systems
| Feature | Dewx | SimplePractice / TherapyNotes |
|---|---|---|
| Appointment Scheduling | ✓ | ✓ |
| Intake Automation | ✓ | Limited |
| AI Incomplete Intake Follow-Up | ✓ | ✗ |
| Waitlist Auto-Fill | ✓ | Limited |
| Multi-Channel Reminders | ✓ | Email only |
| Billing & Payment Tracking | ✓ | ✓ |
| Insurance Claim Tracking | ✓ | ✓ |
| Affordable for Solo Practitioners | ✓ | Limited |
Counseling Practice Management FAQ
How does Dewx help counselors reduce session no-shows?
Dewx sends automatic appointment reminders via email or your client's preferred channel — 48 hours before and 2 hours before each session. Clients confirm with a single reply. When cancellations happen, Dewx immediately contacts waitlisted clients to fill the slot. No-show rates typically drop by 50-60% within the first month.
Can Dewx automate the new client intake process?
Yes. When a prospective client inquires, Dewx sends intake forms, collects insurance information, and schedules an initial consultation — all automatically. Follow-up reminders go to prospects who haven't completed the intake. This significantly reduces the time between first contact and first session.
Is Dewx secure enough for mental health practice communication?
Dewx is designed with professional services in mind. For sensitive client communication, the platform supports secure email channels and configurable privacy settings. We recommend discussing specific HIPAA compliance requirements with your legal counsel, as Dewx serves as a communication and practice management layer.
Can Dewx manage billing reminders for counseling sessions?
Yes. Dewx OPS Hub tracks session invoices, sends payment reminders, and flags overdue balances. For insurance-based practices, it tracks submission status and outstanding reimbursements. Self-pay clients receive automatic payment reminders that are professional and non-intrusive.
Is Dewx suitable for group practices and solo practitioners?
Both. Solo practitioners use Dewx to handle all intake, scheduling, and billing admin so they can focus entirely on clinical work. Group practices use shared inboxes, provider-specific scheduling, and practice-wide metrics to manage a team of counselors efficiently.
See what Dew replaces
Explore how Dewx replaces specific tools counselors pay for
Ready to spend more time on clients and less on admin?
Join counselors who've eliminated practice admin chaos and filled their schedules with meaningful client work.