New Arrivals to the Right Enthusiasts.
Club Events That Fill Up.

Every customer in Dewx has a profile storing their hobby interests — scale modeling, RC vehicles, miniature painting, model railroading. When new products arrive, Dew AI identifies which customers are most likely to be interested based on their purchase history and sends them personalized WhatsApp or email notifications. The right product reaches the right customer before they order it online.

Yes. Create events in Dewx — club nights, painting competitions, product demos, or open build sessions — and send targeted invitations to relevant customer segments. Track RSVPs automatically. After each event, Dewx follows up with attendees to share photos, highlight products from the session, and announce the next gathering.

Log each special order in Dewx with the customer, item details, ETA, and deposit paid. When the item arrives, the customer is notified automatically. If an item takes longer than expected, Dewx prompts you to send an update — keeping the customer in the loop without manual tracking on your part.

Absolutely. Dewx identifies customers who haven't purchased in 30 or 60 days and triggers personalized re-engagement messages — a note about a new kit release in their favorite scale, an invitation to the next club night, or a photo of a recent build using products in their interest area. Local expertise and community are your competitive advantage — Dewx helps you deliver it consistently.

Yes. Tag customers by their primary hobby interests — scale models, wargaming miniatures, RC, model trains, radio control aircraft — and run category-specific communications. Your RC customers get RC news. Your Warhammer customers get miniature release alerts. Every customer gets a relevant, personalized experience even if your shop carries dozens of categories.