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For Restaurants & Food Service

Stop Juggling Tools.
Start Serving Guests.

Reservations, guest engagement, supplier management, and marketing - all in one platform. AI-powered restaurant operations that keep tables full and guests coming back.

40%
More repeat guests
3x
Faster reservation handling
60%
Less missed inquiries

The restaurant admin chaos is real

Reservation requests scattered across phone calls, Instagram DMs, and email
No centralized guest database to track preferences, allergies, and visit history
Supplier communication buried in separate email threads and phone calls
Social media reviews and complaints going unanswered for days
Event bookings and private dining requests handled on paper or sticky notes
Marketing campaigns done manually with no way to measure which ones bring guests back

A typical restaurant owner's day

9:00 AM - Check Instagram DMs for reservation requests and event inquiries...

10:00 AM - Call three suppliers about a missing produce delivery...

11:30 AM - Realize there are two bad Google reviews from last week, unanswered...

2:00 PM - Manually text tonight's reservations their confirmation...

4:00 PM - Try to update the specials across website, social, and email...

Service starts in an hour. Nothing is prepped.

How Dewx transforms your restaurant

One platform. All your guests. AI-powered.

1. Unified Guest Inbox

All guest messages from Instagram, WhatsApp, email, and review sites in one place. Never miss a reservation request or review.

  • WhatsApp & Instagram DMs
  • Email & review notifications
  • Guest profiles & preferences

2. Reservations & Operations

Manage reservations, coordinate with suppliers, and schedule staff shifts. Everything your front and back of house needs.

1Guest books a reservation
2Auto-confirmation sent
3Day-of reminder with menu preview
4Post-visit thank you & review request

3. AI Guest Engagement

Dew AI drafts review responses, sends birthday offers, and creates targeted campaigns to bring guests back.

You say:

"Send a birthday offer to all guests with birthdays this month"

Dew creates:

"Happy Birthday, Sarah! We'd love to celebrate with you. Enjoy a complimentary dessert when you dine with us this month. Book your table and let us make your birthday special!"

Built for every type of restaurant

Fine Dining

Deliver exceptional guest experiences with detailed preference tracking, personalized communications, and VIP guest management.

  • • VIP guest profiles & preferences
  • • Personalized pre-visit communication
  • • Wine & dietary preference tracking

Casual Restaurants

Drive repeat visits with loyalty campaigns, handle high-volume reservations, and keep regulars coming back with targeted offers.

  • • High-volume booking management
  • • Loyalty & rewards campaigns
  • • Social media engagement tools

Catering Services

Manage event inquiries, coordinate large orders, track deposits, and communicate with clients throughout the planning process.

  • • Event pipeline & proposal tracking
  • • Client communication history
  • • Deposit & payment management

Dewx vs Toast / OpenTable

FeatureDewxToast / OpenTable
Reservation Management
Unified Inbox (WhatsApp + Email + Social)
Guest CRM & Preference TrackingLimited
AI Review Response Drafts
Supplier Communication Hub
Targeted Marketing CampaignsLimited
Event & Catering Pipeline
All-in-One Platform

Restaurant FAQ

How does Dewx handle restaurant reservations?

Dewx OPS Hub provides a reservation management system where guests can book via your website, WhatsApp, or phone. All reservations flow into one calendar with table assignments, party size tracking, and automatic confirmation messages. Staff can see the full evening at a glance without flipping through a paper book.

Can Dewx help me build a guest database for my restaurant?

Yes! Every guest interaction is stored in their profile - visit history, dietary preferences, allergies, special occasions, average spend, and communication history. This lets you send personalized offers, remember regulars by name, and deliver the kind of service that turns first-time visitors into loyal fans.

How does the AI help with review management?

Dew AI monitors your reviews across platforms and drafts thoughtful responses in your restaurant's voice. For positive reviews, it creates grateful responses that encourage return visits. For negative reviews, it drafts empathetic responses that address concerns professionally. You review and send with one click instead of spending hours crafting responses.

Can I manage supplier relationships through Dewx?

Absolutely. Dewx Portal keeps all supplier communication in one inbox - orders, delivery confirmations, price negotiations, and invoice disputes. You can track supplier performance, maintain order history, and ensure you never miss a delivery window or payment deadline.

Is Dewx suitable for different types of restaurants?

Yes! Whether you run a fine dining establishment, a casual family restaurant, a catering service, or a multi-location chain, Dewx adapts to your workflow. The platform handles different reservation styles, service types, guest communication preferences, and operational needs.

Ready to fill more tables?

Join restaurants who've streamlined operations and increased repeat guests with Dewx.