Best OpenPhone Alternatives
for Small Business 2027
OpenPhone is a clean business phone at $19/user/mo — but modern businesses need WhatsApp, CRM, and AI automation too. We reviewed the top 6 alternatives.
Top 6 OpenPhone Alternatives Compared
Each tool evaluated on features, pricing, ease of use, and value for small businesses.
Dewx
Editor's PickAI-native business operating system that goes far beyond OpenPhone's shared business number concept. While OpenPhone gives you a cleaner business phone at $19/user/mo, Dewx unifies phone, WhatsApp, LinkedIn, Gmail, and Instagram in one AI-powered inbox — with a built-in CRM, automated sequences, and an AI assistant that executes tasks across every channel.
Pros
- True unified inbox (WhatsApp, LinkedIn, Gmail, Instagram, Outlook)
- AI assistant (Dew) that drafts responses, follows up, and automates tasks
- CRM + phone + multi-channel in one flat-rate subscription
- Setup in under 10 minutes, perfect for small teams and solopreneurs
Cons
- Newer platform, still building deep carrier-level telephony features
- Best suited for teams under 50 people
Dialpad
An AI-powered cloud phone and business communications platform with real-time transcription, call summaries, and a modern interface. Dialpad is a natural step up from OpenPhone for teams that need AI call intelligence and team collaboration features.
Pros
- Real-time AI transcription and automated call summaries
- Modern, polished interface that is very easy to adopt
- Built-in video meetings and team messaging
- Google Workspace and Microsoft 365 native integration
Cons
- More expensive than OpenPhone at $23/user/mo
- Contact center features require a separate, higher-tier plan
- SMS features are less developed than dedicated SMS platforms
JustCall
A cloud phone and SMS platform built for sales and support teams. JustCall is a significant feature upgrade from OpenPhone, adding power dialing, SMS sequences, call coaching, and deep CRM integrations for teams that need more sales tooling.
Pros
- SMS sequencing and bulk SMS included
- Power dialer for high-volume outbound calling
- Deep CRM integrations (Salesforce, HubSpot, Pipedrive)
- Call coaching and manager whisper features
Cons
- More expensive than OpenPhone at $29/user/mo
- More complex to set up than OpenPhone
- Call quality can be inconsistent internationally
Google Voice
Google's business phone service integrated with Google Workspace. Google Voice is similar in simplicity to OpenPhone but tighter in the Google ecosystem, offering basic calls, voicemail, and SMS for teams already using Gmail.
Pros
- Very affordable at $10/user/mo for Google Workspace users
- Seamless Gmail and Google Calendar integration
- Simple setup with no hardware required
- Works across mobile, desktop, and web
Cons
- Requires an existing Google Workspace subscription
- Very limited features — no team inbox, no SMS marketing, no video
- Minimal customer support for SMB plans
Aircall
A popular cloud phone system for sales and support teams with a polished interface, CRM integrations, and real-time analytics. Aircall is a major feature upgrade from OpenPhone for teams that need a proper sales phone platform.
Pros
- Polished, intuitive interface that is easy to learn
- Strong CRM integrations (Salesforce, HubSpot, Pipedrive)
- Call coaching, whisper, and barging for managers
- Good global number availability
Cons
- Significantly more expensive than OpenPhone at $40/user/mo
- No native WhatsApp or multi-channel messaging
- Power dialer is on higher-tier plans only
Grasshopper
A virtual phone system designed for small businesses and solopreneurs. Grasshopper is similar to OpenPhone in simplicity, offering a business number with call forwarding, voicemail, and basic extensions — without requiring a separate device.
Pros
- Flat-rate pricing (not per-user for small teams)
- Very simple setup — business number forwarding to your cell
- Good for solopreneurs and very small teams
- Desktop and mobile apps included
Cons
- Very limited features — no team inbox, no SMS sequences, no analytics
- Not suitable for teams needing real call routing or queues
- No integration with modern CRMs or business tools
Quick Comparison Table
Side-by-side overview of all OpenPhone alternatives.
| Tool | Starting Price | Best For | Unified Inbox | AI Features | Rating |
|---|---|---|---|---|---|
| Dewx | From $49/mo (all features included) | Small businesses wanting all-in-one communication, CRM, and AI beyond a shared phone number | 4.8/5 | ||
| Dialpad | From $23/user/mo | Teams graduating from OpenPhone that want AI call intelligence and team chat | 4.4/5 | ||
| JustCall | From $29/user/mo | Sales teams that have outgrown OpenPhone and need power dialing and SMS sequences | 4.1/5 | ||
| Google Voice | From $10/user/mo (requires Google Workspace) | Google Workspace teams needing basic business phone cheaper than OpenPhone | 3.8/5 | ||
| Aircall | From $40/user/mo | Sales teams that need a professional cloud phone with CRM integration at scale | 4.3/5 | ||
| Grasshopper | From $28/mo (flat rate, not per user) | Solopreneurs needing a simple business number with call forwarding at a flat rate | 3.9/5 |
Why Consider OpenPhone Alternatives?
OpenPhone is a great starting point, but most growing businesses quickly need more than a shared business number.
Calls and SMS Only
OpenPhone is clean and simple but covers only calls and SMS. There is no WhatsApp, LinkedIn, Instagram, or any other channel modern businesses increasingly rely on.
Basic CRM Integration
OpenPhone integrates with HubSpot and Zapier but does not offer the bi-directional, real-time CRM sync that sales teams working deals need to stay on top of pipeline.
No AI Features
OpenPhone has no native AI transcription, call summaries, or task automation. Teams wanting AI-assisted calling need to pay for separate tools like Fireflies or Otter on top of OpenPhone.
Limited at Scale
OpenPhone is designed for small teams doing basic communication. As your team grows and needs call center features, analytics, or multi-channel outreach, OpenPhone hits its ceiling quickly.
OpenPhone Alternatives FAQ
Why do businesses switch away from OpenPhone?
Common reasons include: 1) Limited features — OpenPhone is great for a clean business phone number but lacks power dialing, SMS sequences, CRM sync, and multi-channel coverage. 2) No WhatsApp or LinkedIn — modern businesses need to reach customers on WhatsApp and LinkedIn, which OpenPhone does not cover. 3) No AI features — OpenPhone has no AI transcription, coaching, or task automation. 4) CRM gaps — OpenPhone's CRM integrations are basic. Teams that want more than a shared business number typically move to more capable platforms.
Is OpenPhone good for a team of 5-10 people?
OpenPhone is functional for small teams needing a shared business number and basic team inbox. At $19/user/mo it is affordable. However, for teams of 5-10 that are actively doing sales or support, platforms like Dialpad, JustCall, or Dewx offer significantly better CRM integration, AI features, and multi-channel support at a total cost that often works out comparable or cheaper per feature.
Does OpenPhone support WhatsApp messaging?
No. OpenPhone does not support WhatsApp messaging. It is limited to calls and SMS over US/Canadian numbers. For businesses that need WhatsApp alongside a business phone, Dewx is the strongest option — it natively connects WhatsApp, LinkedIn, Gmail, Instagram, and phone in one unified inbox.
What is the cheapest OpenPhone alternative?
Google Voice at $10/user/mo (with Google Workspace) is cheaper than OpenPhone. Grasshopper at $28/mo flat (not per user) can be cheaper for very small teams. For the best feature-per-dollar ratio, Dewx at a flat team rate often beats OpenPhone's per-user pricing for teams of 3+ once you factor in the CRM, multi-channel inbox, and AI automation included.
Can I port my number from OpenPhone to another provider?
Yes. Number porting from OpenPhone to any major VoIP provider is standard. You will need your OpenPhone account number and PIN to authorize the port. Most providers complete the transfer in 3–10 business days. Port your number before canceling your OpenPhone account to avoid losing it.
Explore Dewx Features
See why Dewx is the top-rated OpenPhone alternative for small businesses.
Unified Inbox
Phone, WhatsApp, LinkedIn, Gmail, Instagram — all in one place, not just calls and SMS.
CRM & Pipeline
Full CRM pipeline with contacts, deals, and activity tracking — built in alongside your inbox.
AI Assistant
Dew AI drafts replies, summarizes calls, and follows up across every channel automatically.
More comparisons:
Ready to Replace OpenPhone?
Go beyond a shared business number. Dewx gives you phone, WhatsApp, LinkedIn, Gmail, CRM, and AI automation in one flat-rate subscription built for small businesses.