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Highrise CRM Is Discontinued — Time to Move On

Dewx vs Highrise:
The Modern Highrise Replacement

Highrise CRM is discontinued and no longer accepting new customers. Dewx picks up where Highrise left off — and goes much further.

Why Dewx Is the Best Highrise Replacement

Highrise kept things simple. Dewx keeps things simple and actually evolves.

Still Active and Growing

Dewx is actively developed with a full roadmap — not discontinued legacy software.

Unified Inbox Highrise Lacked

WhatsApp, LinkedIn, Gmail, Instagram — all in one inbox, not email-only like Highrise.

AI Highrise Never Had

Dew executes tasks in plain English — follow-ups, drafts, contact updates, automated.

Invoicing Built In

From contact to closed deal to paid invoice — Highrise never got close to this.

Feature-by-Feature Comparison

See exactly what Dewx offers vs what Highrise used to provide.

FeatureDewxHighrise (Discontinued)
Unified Inbox (9+ Channels)
WhatsApp, LinkedIn, Gmail, Instagram, Outlook in one inbox
Built-in CRM
Contact management and relationship tracking
AI Assistant (Natural Language)
Tell AI what to do in plain English — it executes the task
WhatsApp Integration
Native WhatsApp Business messaging
LinkedIn Integration
Send and receive LinkedIn messages natively
Contact Management
Centralized contact records and interaction history
Deal Pipeline Management
Visual pipelines for deals and opportunities
Email Marketing
Send campaigns and automated email sequences
Automation & Workflows
Automate repetitive sales and operational tasks
Project Management
Track client projects and deliverable tasks
Invoicing & Payments
Create invoices and track payments in-platform
Knowledge Base
Internal and customer-facing documentation hub
Active Development
Regular updates and new features being added
Reporting & Analytics
Sales reports, pipeline analytics, and dashboards
Full Support
Partial/Limited
Not Available

Pricing Comparison

Highrise is no longer available to new users. Dewx starts free.

What You NeedDewxHighrise
StatusActive — new customers welcomeDiscontinued — closed to new users
Starting PriceFree tier availableN/A (discontinued)
Unified Inbox IncludedYes, 9+ channelsNever offered
AI AssistantIncludedNever offered
Invoicing & PaymentsIncludedNever offered
Future DevelopmentActive roadmapNone — end of life

Which One is Right for You?

Choose Dewx If...

  • You need a modern, actively developed platform
  • You want unified inbox across 9+ channels
  • You need WhatsApp and LinkedIn messaging
  • You want AI that executes tasks automatically
  • You need invoicing alongside contact management
  • You're migrating off Highrise before it shuts down

Highrise Is Not an Option If...

  • You are a new business — it's closed to new sign-ups
  • You need modern messaging channels
  • You want AI or automation features
  • You need invoicing or project management
  • You need regular updates and bug fixes
  • You want a platform with a future roadmap

Why Teams Switch from Highrise

Common reasons businesses move from Highrise to Dewx.

Too many tools

Teams get tired of juggling 8-12 separate tools. Dewx replaces them all with one platform.

Costs keep growing

Per-user pricing, add-on fees, and integration costs add up fast. Dewx is one flat subscription.

Wasted time on integrations

Connecting tools with Zapier, fixing broken syncs, and copying data manually. Dewx is natively integrated.

AI that actually acts

Most tools offer AI suggestions. Dew executes tasks — sends messages, updates CRM, creates invoices.

Need to scale without complexity

Growing businesses need more capability, not more tools. Dewx scales with one system to learn.

Dewx vs Highrise FAQ

Is Highrise CRM discontinued?

Yes. Highrise CRM, originally created by Basecamp (formerly 37signals), was sold and eventually discontinued. It no longer accepts new customers and has received no meaningful development in years. If you are currently on Highrise, you should migrate to a modern alternative before it fully shuts down.

Is Dewx a good replacement for Highrise CRM?

Yes. Dewx picks up everything Highrise did — contact management, deal tracking, and relationship history — and goes much further with a unified inbox across 9+ channels, an AI assistant that executes tasks, email marketing, invoicing, and project management. It's everything Highrise should have evolved into.

How do I migrate from Highrise to Dewx?

You can export your Highrise contacts and notes as CSV files. Import them into Dewx to preserve your contact history and deal data. The migration is straightforward and most teams complete it in under an hour. Dewx support can walk you through the process.

What made Highrise CRM popular and does Dewx have those features?

Highrise was beloved for its simplicity — a clean contact database with notes and tags, easy email forwarding to log conversations, and a lightweight deal tracker. Dewx has all of this plus modern channels (WhatsApp, LinkedIn), AI automation, email marketing, and invoicing. It keeps what worked and adds what was always missing.

What are the best alternatives to Highrise CRM in 2026?

The best Highrise alternatives for small businesses in 2026 are Dewx (best for multi-channel inbox + AI + CRM), Capsule CRM (best for simplicity), and Pipedrive (best for pure sales pipeline). Dewx is the most complete option if you want to avoid stitching together multiple tools.

Time to Move On from Highrise?

Highrise is discontinued. Dewx is the modern replacement — contact management, unified inbox, AI assistant, and invoicing in one platform. Start free today.