Fill Every Table.
Book Every Banquet.
Reservations, banquets, takeout, loyalty — all managed from one platform. AI-powered confirmations, multilingual support, and review automation.
The Chinese restaurant's daily battle
Sound familiar?
📱 Banquet inquiry via WeChat, missed for 2 days — family booked elsewhere...
🎊 Chinese New Year full a week before — no waitlist system, just chaos...
⭐ 2-star review posted, spotted a month later — reputation damaged...
🍜 Loyal family of 8 visits weekly, never received a birthday wish...
📋 Banquet deposit agreed over phone, no written confirmation...
🌙 Manager manually calling to confirm all Sunday dim sum reservations...
Every missed banquet inquiry is a $3K–$15K event going to a competitor.
How Dewx works for Chinese restaurants
One platform for reservations, banquets, loyalty campaigns, and guest communication.
1. Capture Every Guest
Every reservation, banquet inquiry, and takeout question lands in one inbox — WhatsApp, WeChat, email, and phone. Zero inquiries lost.
- Unified guest inbox
- Auto reservation confirmations
- Banquet lead pipeline
2. Book & Confirm
Visual reservation calendar, banquet pipeline with deposit tracking, and automatic guest confirmations and day-of reminders.
3. Retain & Grow
Loyalty offers for VIP families, Lunar New Year greetings, birthday campaigns, and automated review requests after every visit.
Dew after Sunday dim sum:
"Review requests sent to 41 guests. The Chen family dined 12 times this year — want me to send them a VIP loyalty offer?"
Everything you need to run your Chinese restaurant
Purpose-built tools for Chinese and Asian dining operators.
Portal
All customer messages in one inbox — WhatsApp, WeChat, email, and phone calls
GTM Hub
Track every banquet inquiry from first contact to signed event contract
OPS Hub
Reservation management, banquet contracts, invoicing, and payment collection
Dew AI
AI handles reservation confirmations, banquet follow-ups, and review requests
Built for every type of Chinese restaurant
Dim Sum Restaurants
Manage high-volume weekend reservations, walk-in waitlists, and table turnover with automated guest updates.
- • Waitlist management
- • Table turnover tracking
- • Automated review requests
Banquet & Event Dining
Win more wedding banquets, birthday celebrations, and corporate events with a structured booking pipeline.
- • Banquet inquiry pipeline
- • Deposit & contract management
- • Event day coordination
Takeout & Delivery
Unify takeout orders from multiple platforms, manage customer relationships, and run loyalty campaigns for online customers.
- • Multi-platform order view
- • Online customer loyalty
- • Re-engagement campaigns
Connect your communication channels
Meet guests where they are.
Dewx vs OpenTable / Resy
| Feature | Dewx | OpenTable / Resy |
|---|---|---|
| Reservation Management | ✓ | ✓ |
| Unified Inbox (WhatsApp + WeChat) | ✓ | ✗ |
| AI Banquet Lead Follow-Up | ✓ | ✗ |
| Loyalty Campaign Automation | ✓ | Limited |
| Multilingual Communication | ✓ | ✗ |
| Banquet Contract Tracking | ✓ | ✗ |
| Review Request Automation | ✓ | ✗ |
| Affordable for Independent Restaurants | ✓ | ✗ |
Chinese Restaurant FAQ
How does Dewx help Chinese restaurants manage banquet and private dining bookings?
Dewx gives every banquet inquiry its own pipeline record. Whether the inquiry comes via WeChat, WhatsApp, or phone, it lands in your unified inbox. Dew AI can respond immediately with menus and pricing, then follow up automatically until you receive a deposit. No banquet booking is ever lost.
Can Dewx handle the holiday and Chinese New Year reservation rush?
Absolutely. Set up advance reservation windows, deposit requirements, and automated waitlists. When capacity fills, Dewx automatically manages the waitlist and notifies guests if a spot opens. Your team stays focused on service instead of the phone.
How does Dewx build loyalty for Chinese restaurant regulars?
Dewx logs every guest visit and spending pattern, letting you identify high-value regulars and VIP families. Send automated Lunar New Year greetings, birthday offers in Chinese or English, and loyalty discounts. Personal gestures that feel human but run automatically.
Can Dewx manage multilingual customer communication?
Yes. Dewx supports communication in multiple languages across channels. Whether guests message in English or Chinese, your team sees everything in one inbox and can respond appropriately. Dew AI can help draft responses in the appropriate language.
Is Dewx suitable for dim sum restaurants with high-volume weekend service?
Yes. Dewx manages high-volume reservation queues, walk-in waitlists, and table turnover tracking. Automated wait-time updates keep guests informed without tying up staff on the phone. After service, review requests go out automatically to build your online reputation.
See what agencies Dew replaces
Explore how Dewx replaces specific agency types
Ready to fill every table and book every banquet?
Join Chinese restaurant owners who've eliminated booking chaos and started winning more banquets.