Convert More Consultations.
Deliver Exceptional Care.
Consultation inquiries, post-procedure care, patient reviews, and practice communication — all managed from one platform. AI-powered nurturing that turns inquiries into procedures.
The cosmetic practice's revenue challenge
Sound familiar?
💬 Instagram DM from potential rhinoplasty patient — seen 3 days later, gone...
📋 Post-op patient calling with concerns — your team scrambles to find their chart...
⭐ Gorgeous transformation result — zero reviews collected because no one asked...
📅 Consultation lead from 6 weeks ago — still in "to follow up" pile on the desk...
💰 $12K procedure pipeline — no visibility into which leads are close to booking...
🌙 Coordinator sending individual WhatsApp care reminders manually each evening...
Each uncontacted consultation inquiry represents $3K–$25K in lost procedure revenue.
How Dewx works for cosmetic surgery practices
One platform for consultation management, patient care, and reputation growth.
1. Capture Every Inquiry
All patient inquiries — from your website, Instagram DMs, WhatsApp, and phone — arrive in one inbox. Dew AI responds within seconds, collects procedure interests, and schedules consultations automatically.
- Multi-channel inquiry capture
- Instant professional response
- Consultation pipeline tracking
2. Nurture to Procedure
Not every inquiry books immediately. Dewx maintains the relationship with educational content, before-and-after galleries, finance option information, and gentle follow-ups over weeks or months.
3. Delight & Grow
Exceptional post-op care communication drives 5-star reviews, word-of-mouth referrals, and return visits for additional treatments — the most valuable revenue in aesthetics.
Dewx at week-3 post-rhinoplasty:
"Week-3 recovery check-in sent to 6 post-op patients. 2 reported great results — review requests sent. 1 reported swelling concern — flagged for Dr. Chen's review. 4 consultation no-shows from last month are in re-engagement sequence."
Everything you need to run your cosmetic practice
Purpose-built tools for aesthetic medicine and plastic surgery.
Portal
All patient inquiries in one inbox - Instagram DMs, WhatsApp, email, and phone
GTM Hub
Track every lead from first inquiry through consultation to booked procedure
OPS Hub
Consultation scheduling, procedure planning, billing, and post-op care management
Dew AI
AI nurtures consultation leads, sends post-op reminders, and requests reviews
Built for every type of aesthetic practice
Plastic Surgery Centres
Manage high-value surgical procedures with long consultation cycles, detailed pre-op preparation, and comprehensive post-operative care communication.
- • Long-cycle consultation nurturing
- • Surgical pre-op sequences
- • Post-op milestone check-ins
Medical Aesthetic Clinics
Drive repeat visits for injectables, laser treatments, and skincare with automated rebooking reminders and loyalty touchpoints.
- • Treatment rebooking automation
- • Filler and toxin cycle reminders
- • Package and membership management
Body Contouring Centres
Support patients through multi-session treatment programmes with scheduled progress check-ins, result documentation, and upsell sequences.
- • Multi-session programme tracking
- • Progress photo documentation
- • Maintenance protocol reminders
Connect your patient communication channels
Be where your patients are — every step of their journey.
Dewx vs PatientNow / Nextech
| Feature | Dewx | PatientNow / Nextech |
|---|---|---|
| Consultation Scheduling | ✓ | ✓ |
| Unified Inbox (WhatsApp + Social DMs) | ✓ | ✗ |
| AI Consultation Lead Nurturing | ✓ | ✗ |
| Post-Procedure Care Automation | ✓ | Limited |
| Timed Review Request Automation | ✓ | ✗ |
| Pipeline Revenue Tracking | ✓ | ✓ |
| Multi-Channel Patient Communication | ✓ | Email only |
| Affordable for Solo Surgeons | ✓ | ✗ |
Cosmetic Surgery Practice FAQ
How does Dewx help cosmetic surgeons convert more consultation inquiries into booked procedures?
Dewx ensures every inquiry — regardless of channel — receives an immediate, professional response. Dew AI collects the patient's areas of interest, answers common procedure questions, and schedules consultation appointments automatically. A structured nurture sequence maintains the relationship between inquiry and consultation, dramatically reducing the drop-off that plagues high-value aesthetic practices.
Can Dewx manage post-procedure care and follow-up communications?
Yes. After each procedure, Dewx automatically delivers personalised post-op care instructions, sends check-in messages at key recovery milestones (24 hours, 3 days, 1 week, 1 month), and flags any concerning responses for immediate clinical follow-up. Patients feel cared for throughout their recovery — and complications are caught earlier.
How does Dewx help cosmetic surgery practices collect more patient reviews?
At the optimal point in recovery — when patients are delighted with their results — Dewx automatically sends a review request via WhatsApp or email with direct links to your preferred review platforms. Review rates increase dramatically because the request arrives at exactly the right emotional moment with zero manual effort from your team.
Can Dewx track the long sales cycle from initial inquiry to procedure booking?
Absolutely. Dewx's GTM Hub tracks each prospective patient through every stage — inquiry, consultation scheduled, consultation held, treatment plan sent, deposit paid, procedure scheduled. You see your pipeline value at each stage and can identify where patients are dropping off and intervene with targeted follow-up.
Is Dewx suitable for multi-surgeon aesthetic practices?
Yes. Dewx supports multi-surgeon practices with shared patient pipelines, surgeon-specific schedules, consolidated revenue tracking, and group-level reporting. Practice managers get full operational visibility while individual surgeons stay focused on patient care. Scales from solo plastic surgeons to full aesthetic medicine centres.
See what agencies Dew replaces
Explore how Dewx replaces specific agency types
Ready to fill your procedure schedule?
Join cosmetic surgeons who've stopped losing inquiries, boosted consultation conversions, and built 5-star reputations on autopilot.