Compassionate Care,
Coordinated Perfectly.
IDT coordination, family communication, and referral management — all from one platform. AI-powered scheduling, bereavement follow-up, and volunteer coordination.
The hospice coordinator's daily challenge
Sound familiar?
📞 Family calling at 2 AM unable to reach any care team member...
🏥 Hospital referral sitting 48 hours before anyone follows up...
📋 Chaplain and nurse both visited same day, social worker never came...
💜 Bereavement card never sent because nobody tracked the date...
⏰ Volunteer no-show because schedule was in an old spreadsheet...
📄 IDT meeting notes on paper, never entered into the system...
Every coordination gap is a family in crisis without support.
How Dewx works for hospice organizations
One platform for IDT coordination, family communication, referrals, and bereavement support.
1. Unify All Communication
Family calls, physician referrals, and volunteer messages all flow into one inbox. Dew AI categorizes urgency and routes to the right team member instantly.
- 24/7 family response system
- Auto care update notifications
- Referral pipeline tracking
2. Coordinate the IDT
Shared IDT calendar ensures every discipline visits on schedule. Gaps are flagged automatically and team members are notified before visits are missed.
3. Support Beyond Care
Bereavement programs run automatically on your configured schedule. Dew AI sends compassionate messages and flags families who need additional outreach.
Dewx bereavement automation:
"The Johnson family has their 30-day bereavement check-in tomorrow. 3 families are approaching their 13-month anniversary — want me to schedule social worker follow-ups?"
Everything you need to run your hospice organization
Purpose-built tools for hospice administrators, clinical teams, and coordinators.
Portal
All family, team, and referral messages unified — WhatsApp, email, calls, and voicemails
GTM Hub
Track every referral from hospital discharge to admitted patient status
OPS Hub
IDT scheduling, visit documentation, volunteer coordination, and billing
Dew AI
AI coordinates visits, sends family check-ins, and schedules bereavement follow-ups automatically
Built for every hospice service model
Home-Based Hospice
Coordinate visits from nurses, aides, social workers, and chaplains to patients at home with family-facing communication.
- • Field team coordination
- • Family communication portal
- • Medication delivery tracking
Inpatient Hospice
Manage family visitation communication, physician rounds, and interdisciplinary care team coordination within your facility.
- • Family visitation scheduling
- • Physician round coordination
- • Room and comfort management
Volunteer Programs
Schedule and communicate with your volunteer corps, track training, and coordinate patient companion visits and family respite care.
- • Volunteer scheduling
- • Training tracking
- • Respite care coordination
Connect your communication channels
Meet families and referral sources where they are.
Dewx vs Axxess / Netsmart
| Feature | Dewx | Axxess / Netsmart |
|---|---|---|
| IDT Scheduling | ✓ | ✓ |
| Unified Inbox (WhatsApp + Email) | ✓ | ✗ |
| AI Bereavement Follow-Up | ✓ | ✗ |
| Family Communication Automation | ✓ | Limited |
| Referral Auto-Conversion | ✓ | ✗ |
| Visit Documentation & Billing | ✓ | ✓ |
| Multi-Channel Communication | ✓ | Email only |
| Affordable for Small Organizations | ✓ | ✗ |
Hospice Care FAQ
How does Dewx help hospice organizations coordinate interdisciplinary teams?
Dewx gives your IDT — nurses, physicians, social workers, chaplains, and aides — a shared scheduling and communication hub. Each patient has a timeline showing all upcoming and completed visits. Dew AI identifies scheduling gaps and sends automatic coordination alerts so no care domain is missed.
Can Dewx support family communication during end-of-life care?
Yes. Families can receive updates via WhatsApp, email, or phone — whichever they prefer. Dew AI sends compassionate check-ins, medication delivery confirmations, and visit schedules so families always feel supported, especially during nights and weekends when staff coverage is lighter.
How does Dewx handle hospice referrals from hospitals and physicians?
Referrals flow into your GTM Hub immediately. Dew AI triggers rapid follow-up with the referring source within minutes and guides your intake team through the admission process. Timely conversion of referrals is critical in hospice — Dewx ensures nothing waits.
Can Dewx automate bereavement follow-up programs?
Absolutely. Configure your bereavement outreach schedule — 3 days, 30 days, 6 months, 13 months — and Dew AI sends personalized check-ins to bereaved family members automatically. Your bereavement coordinator is notified when families indicate a need for additional support.
Is Dewx compliant with hospice documentation requirements?
Dewx is designed with healthcare documentation in mind. Visit notes, care plan updates, and communication logs are stored with timestamps and accessible for audit purposes. Your clinical team owns the documentation workflow — Dewx ensures it happens on time and nothing is missed before billing.
See what agencies Dew replaces
Explore how Dewx replaces specific agency types
Ready to deliver care without coordination gaps?
Join hospice organizations who've transformed family communication and IDT coordination.