Solve Tech Problems.
Build a Business That Grows.

Dewx consolidates all client support requests into one unified inbox regardless of channel — email, WhatsApp, Microsoft Teams messages, or phone calls. Dew AI triages incoming tickets by urgency, auto-acknowledges receipt with estimated response times, and flags SLA breaches before they happen. You spend time solving problems, not sorting through scattered communication channels.

Yes. Dewx maintains a business development pipeline alongside your client management. Every prospect from a tech audit or referral gets a pipeline stage, follow-up schedule, and proposal tracking. Dew AI automatically follows up on sent proposals and flags opportunities that have gone quiet. IT consultants who systematize their BD process typically double their new retainer acquisition rate.

Dewx tracks every retainer contract's term dates and automatically alerts you 60, 30, and 14 days before renewal. Dew AI can send proactive renewal communications to clients, schedule QBR meetings, and ensure contracts are renewed before they lapse. Most IT consultants see a 40% improvement in retention rates simply by being proactive rather than reactive on renewals.

Absolutely. Dewx logs all client communication and project work chronologically. When a client requests work outside their retainer scope, you can flag it in real time, issue a change order, and track additional billing. At month-end, Dewx generates a summary of all out-of-scope activity for billing review. Scope creep awareness typically increases IT consultant revenue by 15-25%.

Dewx excels at the client-facing communication and business management layer for MSPs — proposal management, contract renewals, QBR scheduling, and business development. For RMM and ticketing at scale, Dewx integrates alongside your existing tools to handle what they miss: multi-channel communication, business development, and client relationship management.