Protect Your Revenue.
Not Just Your Customers.
Installation leads, monitoring contracts, service calls, and renewals — all managed from one platform. Stop losing recurring revenue to missed renewals and slow follow-ups.
The security company's recurring headaches
Sound familiar?
🔒 Prospect called for a free quote Monday — today is Friday, still no follow-up...
📋 23 contracts expire next quarter — found out from a customer who already canceled...
📱 Customer alarm triggered false — nobody called them back for 45 minutes...
💰 5-year-old camera systems in 40 accounts — zero upgrade offers ever sent...
⏰ Two technicians accidentally booked for the same job on the same day...
🌙 Manually chasing contract renewals by phone every month...
Every lapsed monitoring contract is $50+ per month in recurring revenue lost forever.
How Dewx works for security businesses
One platform for installations, contracts, service, and customer communication.
1. Convert New Customers
Capture installation inquiries from every channel, respond instantly, and guide prospects from free quote to signed monitoring agreement.
- Instant lead response
- Professional quote delivery
- Lead-to-contract pipeline
2. Serve & Retain
Schedule service calls, track equipment issues, and automatically renew contracts before customers have a reason to switch providers.
3. Upsell & Expand
Identify equipment upgrade opportunities across your customer base and send personalized campaigns that convert without cold calling.
Dewx monthly digest:
"34 accounts have cameras older than 5 years. 12 contracts renew in 90 days. Want me to send upgrade offers with a multi-year renewal discount?"
Everything you need to run your security business
Purpose-built tools for security companies and alarm installers.
Portal
All customer and prospect messages in one inbox - WhatsApp, email, calls, and service requests
GTM Hub
Track every installation lead from free quote to signed monitoring contract
OPS Hub
Contract management, technician scheduling, equipment tracking, and renewal automation
Dew AI
AI sends contract renewal offers, upsell campaigns, and service reminders automatically
Built for every type of security business
Residential Security
Manage homeowner accounts, alarm monitoring plans, and smart home integrations at scale.
- • Homeowner account management
- • Monitoring plan tracking
- • Smart home upsell campaigns
Commercial Security
Handle multi-location business accounts, access control systems, and compliance documentation.
- • Multi-site account management
- • Access control tracking
- • Compliance documentation
Guard & Patrol Services
Coordinate guard scheduling, patrol routes, and incident reporting for physical security operations.
- • Guard schedule management
- • Patrol log automation
- • Incident report tracking
Connect your communication channels
Stay connected with every customer and prospect.
Dewx vs Alarm.com / Bold Group
| Feature | Dewx | Alarm.com / Bold Group |
|---|---|---|
| Contract Renewal Automation | ✓ | ✗ |
| Unified Inbox (WhatsApp + Email) | ✓ | ✗ |
| AI Upsell Campaigns | ✓ | ✗ |
| Technician Dispatch | ✓ | ✓ |
| Customer Self-Serve Portal | ✓ | Limited |
| Lead Pipeline Management | ✓ | ✗ |
| Multi-Channel Communication | ✓ | Email only |
| Affordable for Small Companies | ✓ | ✗ |
Security Company FAQ
How does Dewx help security companies manage monitoring contract renewals?
Dewx tracks every monitoring contract with its renewal date. Ninety days before expiration, Dew AI automatically reaches out to customers with renewal offers, new equipment upgrades, and multi-year discount incentives. This dramatically reduces churn and increases average contract value.
Can Dewx help manage both residential and commercial security accounts?
Yes. Residential accounts track homeowner preferences, equipment lists, and monitoring plan types. Commercial accounts manage multi-site installations, property manager contacts, and compliance documentation. Each account type has its own workflow optimized for the sale cycle and service needs.
How does Dewx handle service call scheduling for security technicians?
Dewx gives dispatchers a real-time view of every technician's location and availability. When a service call comes in, dispatch the closest available tech with one click. Customers receive automatic appointment confirmations and day-of arrival notifications via WhatsApp or SMS.
Can Dewx help upsell cameras and smart home devices to existing customers?
Absolutely. Dewx identifies upsell opportunities based on customer equipment age and monitoring plan. Dew AI sends personalized upgrade offers to customers with outdated cameras or panel systems. Existing customers convert at 4x the rate of cold leads, making this one of the highest-ROI features.
Does Dewx support security companies with multiple technicians?
Yes. Dewx scales from solo operators to multi-technician teams with shared dispatching, individual technician calendars, job assignment notifications, and real-time workload visibility. Office staff manage scheduling and communication while technicians focus on installations and service calls.
See what agencies Dew replaces
Explore how Dewx replaces specific agency types
Ready to secure your recurring revenue?
Join security companies who've automated contract renewals, reduced churn, and grown their monitoring base without adding staff.