Find Treasures for Customers.
Not Lose Them to Chaos.
Donations, consignor payouts, customer engagement, marketing - all managed from one platform. AI-powered arrival alerts, payout automation, and loyalty programs.
The thrift store's daily battle
Sound familiar?
📦 Donation pickup scheduled for Tuesday - nobody confirmed with the donor...
📞 Consignor calling for the fifth time asking about their vintage lamp...
🏷️ Customer asked to be notified about mid-century furniture - request written on a napkin...
💰 Month-end payout calculations took 6 hours and had 3 errors...
📱 Posted new arrivals on Instagram but forgot Facebook and the email list...
🛍️ Regular customer hasn't visited in 2 months - no outreach system...
Every disengaged regular customer is $100-$300/month in lost sales.
How Dewx works for thrift stores
One platform for donations, consignor management, customer engagement, and operations.
1. Manage Intake
When donations come in or consignors want to list items, Dew AI schedules pickups, sends confirmations, and tracks everything automatically.
- Donation pickup scheduling
- Consignor item intake
- Inventory pipeline tracking
2. Engage & Notify
Track customer preferences and send targeted new arrival alerts. Build loyalty with personalized shopping experiences.
3. Pay & Retain
Automated consignor payout calculations, customer loyalty tracking, and re-engagement campaigns for inactive shoppers.
Dewx monthly summary:
"Consignor payouts calculated for 45 accounts totaling $8,200. 12 customers matched to new vintage furniture arrivals. 25 loyalty members haven't visited in 30 days - want me to send a special offer?"
Everything you need to run your thrift store
Purpose-built tools for thrift stores and consignment shops.
Portal
All customer and consignor messages in one inbox - WhatsApp, email, calls, and voicemails
GTM Hub
Track customer preferences and send targeted new arrival notifications
OPS Hub
Donation scheduling, consignor payouts, inventory management, and reporting
Dew AI
AI announces new arrivals, manages donation scheduling, and automates consignor communications
Built for every type of resale business
Donation-Based Thrift
Manage donation intake, volunteer coordination, and community engagement for mission-driven thrift operations.
- • Donation scheduling system
- • Tax receipt generation
- • Community outreach tools
Consignment Shops
Handle consignor agreements, item tracking, sales reporting, and automated payout management for consignment operations.
- • Consignor agreement tracking
- • Automated payout calculations
- • Item sales reporting
Vintage & Specialty Resale
Curate collections, manage collector relationships, and send targeted notifications for specialty items and rare finds.
- • Collector preference tracking
- • Rare item notifications
- • Curated collection marketing
Connect your communication channels
Meet customers and consignors where they are.
Dewx vs ConsignPro / SimpleConsign
| Feature | Dewx | ConsignPro / SC |
|---|---|---|
| Consignor Management | ✓ | ✓ |
| Unified Inbox (WhatsApp + Email) | ✓ | ✗ |
| AI Customer Preference Matching | ✓ | ✗ |
| Automated Arrival Notifications | ✓ | ✗ |
| Donation Scheduling | ✓ | Limited |
| Payout Automation | ✓ | ✓ |
| Multi-Channel Communication | ✓ | ✗ |
| Affordable for Single Stores | ✓ | ✓ |
Thrift Store Business FAQ
How does Dewx help thrift stores manage donations and pickups?
Dewx automates your donation scheduling workflow. Donors can request pickups via WhatsApp, phone, or your website. Dew AI confirms the appointment, sends reminders, and handles rescheduling. All donation records are tracked with donor information for tax receipt generation.
Can Dewx handle consignor relationship management?
Absolutely. Each consignor gets a profile with their items, sales history, and payout records. Automated monthly statements are sent via their preferred channel. When items sell, consignors can be notified immediately. No more fielding daily "Did anything sell?" phone calls.
How does customer engagement work for thrift stores?
Dewx tracks customer preferences and shopping history. When new arrivals match a customer's interests (e.g., vintage furniture, designer handbags), Dew AI sends targeted notifications via WhatsApp or email. This drives foot traffic and builds a loyal customer base.
Can Dewx manage consignor payout calculations?
Yes. Set consignment splits per consignor or category. Dewx automatically calculates payouts based on sales, deducts any fees, and generates statements. Payouts can be tracked and marked as completed. Eliminates manual spreadsheet calculations and reduces errors.
Is Dewx suitable for multi-location thrift store chains?
Yes! Dewx supports multi-location management with location-specific inventory tracking, shared customer databases, and centralized consignor management. Each store can operate independently while headquarters maintains visibility across all locations.
See what agencies Dew replaces
Explore how Dewx replaces specific agency types
Ready to find more treasures, less headaches?
Join thrift stores who've automated consignor payouts and started building loyal customer communities.