Rescue Faster.
Not Miss More Calls.
Emergency dispatch, driver coordination, invoicing, insurance claims - all managed from one platform. AI-powered call triage, ETA updates, and payment collection.
The towing company's daily battle
Sound familiar?
📞 3 AM call from stranded motorist goes to voicemail - they call a competitor...
🚛 Driver 2 miles away from a breakdown but dispatch sent someone 15 miles out...
⏰ Customer on the shoulder of I-95 with no idea when help is coming...
📋 Insurance company needs photos and mileage from last week's tow - can't find them...
💰 $2,400 in unpaid invoices from motor clubs with no follow-up system...
🔧 Two drivers showed up to the same call because dispatch was on the phone...
Every missed call is $150-$500 in revenue going to a competitor.
How Dewx works for towing services
One platform for dispatch, driver management, customer communication, and billing.
1. Capture Every Call
When emergency calls come in at any hour, Dew AI triages by urgency, collects location details, and dispatches the nearest available driver. Zero calls lost.
- 24/7 call triage
- Location auto-collection
- Call-to-dispatch tracking
2. Dispatch & Track
Visual dispatch board with driver locations, availability status, and automatic ETA updates sent to waiting customers.
3. Invoice & Collect
On-site invoicing, digital payment collection, and automated insurance claim documentation to get paid faster.
Dewx end of shift:
"12 tows completed today. $3,850 invoiced, $2,100 collected on-site. 3 insurance claims documentation compiled and sent. 2 unpaid motor club invoices followed up on."
Everything you need to run your towing business
Purpose-built tools for towing companies and roadside assistance providers.
Portal
All customer and partner messages in one inbox - WhatsApp, email, calls, and voicemails
GTM Hub
Track every call from breakdown to payment and insurance reimbursement
OPS Hub
Dispatch management, invoicing, insurance documentation, and fleet tracking
Dew AI
AI triages emergency calls, sends ETA updates, and follows up on unpaid invoices
Built for every type of towing operation
Emergency Roadside
Handle 24/7 emergency calls with AI triage, rapid dispatch, and real-time customer updates for breakdown assistance.
- • 24/7 AI call handling
- • Rapid nearest-driver dispatch
- • Real-time ETA tracking
Motor Club & Insurance
Manage motor club contracts, insurance claim documentation, and multi-party billing for third-party towing work.
- • Motor club job management
- • Insurance documentation
- • Multi-party billing
Heavy Duty & Commercial
Coordinate heavy-duty recovery operations, commercial fleet towing, and specialized equipment dispatch for complex jobs.
- • Heavy equipment tracking
- • Commercial fleet contracts
- • Specialized job coordination
Connect your communication channels
Meet customers where they are - especially when they're stranded.
Dewx vs TowBook / TOPS
| Feature | Dewx | TowBook / TOPS |
|---|---|---|
| Dispatch Management | ✓ | ✓ |
| Unified Inbox (WhatsApp + Email) | ✓ | ✗ |
| AI Call Triage (24/7) | ✓ | ✗ |
| Real-Time Customer ETA | ✓ | Limited |
| Insurance Claim Auto-Documentation | ✓ | ✗ |
| On-Site Invoicing | ✓ | ✓ |
| Multi-Channel Communication | ✓ | Phone only |
| Affordable for Solo Operators | ✓ | ✗ |
Towing Service Business FAQ
How does Dewx help towing companies manage emergency calls?
Dewx captures every call and automatically triages by urgency. Dew AI can answer after-hours calls, collect location details, and dispatch the nearest available driver. Customers receive automatic ETA updates via text or WhatsApp so they know help is on the way.
Can Dewx handle driver dispatch and coordination?
Absolutely. Dewx provides a visual dispatch board with driver availability, current locations, and job queues. Assign calls to the nearest available driver with one click. Drivers receive job details on their phone and can update status in real time.
How does invoicing work for towing services?
Generate invoices on-site from your phone immediately after the tow. Dewx calculates charges based on mileage, time, and service type. Send invoices via WhatsApp or email for instant payment. For insurance tows, documentation is compiled automatically for claim submission.
Can Dewx manage insurance claim documentation?
Yes. Dewx tracks all job details including photos, timestamps, mileage, and service notes. When insurance companies request documentation, everything is compiled and ready to send. Automated follow-ups on pending claims ensure you get paid faster.
Is Dewx suitable for towing companies with large fleets?
Yes! Dewx scales from owner-operator tow trucks to large fleets with 50+ drivers. Multi-driver dispatch, shift scheduling, fleet maintenance tracking, and driver performance metrics are all built in. Dispatchers can manage the entire fleet from one dashboard.
See what agencies Dew replaces
Explore how Dewx replaces specific agency types
Ready to never miss a call again?
Join towing companies who've eliminated dispatch chaos and started capturing every revenue opportunity.