DewX Telegram Integration
Connect Telegram to DewX and manage all your Telegram bot interactions, group chats, and channel broadcasts from one unified inbox. Handle customer support bots, send broadcast announcements, capture leads, and automate replies. DewX brings Telegram alongside WhatsApp, Slack, LinkedIn, and all your other channels in a single view.
Telegram Messaging,
Inside Your Command Center.
Connect Telegram to Dewx and manage all your bot interactions, group chats, and channel broadcasts from one unified inbox. Let Dew handle the routine responses.
Sync Type: Real-time
Instant via Telegram Bot API
Data that syncs:
Quick Setup
Create Bot Token
Create a Telegram bot via BotFather and copy the API token.
Add Integration
In Dewx Portal, click "Add Integration", select Telegram, and paste your bot token.
Configure Channels
Add your bot to the groups and channels you want to monitor.
Start Syncing
Messages flow instantly into Dewx Portal via the Telegram Bot API webhooks.
Sound Familiar?
Telegram is powerful for communities and bots, but managing it alongside your business tools is fragmented.
Manually monitoring Telegram groups while trying to run your business
No way to connect Telegram leads to your CRM pipeline automatically
Bot interactions happening in isolation, disconnected from your team
Everything You Need for Telegram
Full Telegram Bot API integration with the features you need to grow your community and support customers.
Bot Integration
Connect your Telegram bot to Dewx and manage all bot interactions from one unified inbox.
Group Messaging
Monitor and respond to Telegram group chats without switching between apps.
Channel Broadcasts
Publish broadcast messages to your Telegram channels directly from Dewx Portal.
Media Sharing
Send and receive images, videos, documents, and voice messages via Telegram in Dewx.
Inline Commands
Trigger Dewx automations and workflows via Telegram inline commands and bot interactions.
Auto-Replies
Set up intelligent automated responses for common questions to keep users engaged 24/7.
Telegram Conversations,
Right in Portal
See all your Telegram bot chats alongside WhatsApp, Slack, Gmail, and LinkedIn. One inbox, every channel, complete context.
- Full bot conversation history synced in real-time
- Contact profiles created from Telegram users
- Group chat monitoring with team assignment
- Channel post scheduling and management
Alex K.
3 min ago
Hi! I saw your Telegram channel. What are the pricing options for the enterprise plan?
Hi Alex! Our enterprise plan starts at $299/mo and includes unlimited seats. Want me to book a quick demo call?
Popular Use Cases
See how businesses use the Telegram integration with Dewx.
Customer Support Bots
Deploy Telegram bots that handle tier-1 support queries automatically and escalate complex issues to your human team through Dewx CX Hub.
Broadcast Announcements
Send product updates, event announcements, and promotional content to your Telegram channel subscribers directly from Dewx.
Lead Capture
Capture leads from Telegram conversations, enrich their profiles, and add them to your GTM Hub pipeline automatically.
Telegram across Dewx
Telegram powers multiple hubs inside Dewx — not just messaging.
WhatsApp Integration
Combine Telegram and WhatsApp in the same unified inbox for complete messaging channel coverage.
Slack Integration
Route Telegram alerts to your Slack team channels automatically based on custom rules.
Portal (Unified Inbox)
All Telegram conversations alongside WhatsApp, Gmail, LinkedIn, and Outlook in one unified inbox.
Telegram Integration FAQ
How do I connect Telegram to Dewx?
Create a Telegram bot via BotFather and copy your bot token. In Dewx Portal, click "Add Integration", select Telegram, paste the token, and add your bot to the groups or channels you want to sync. Setup takes about 3 minutes.
Can I manage Telegram groups in Dewx?
Yes. Add your bot as an admin to any Telegram group and Dewx will sync all messages from that group into Portal. You can then respond from Dewx without opening Telegram.
Can I broadcast messages to my Telegram channel from Dewx?
Yes. Make your bot an admin of your Telegram channel and you can publish posts directly from Dewx Portal. Schedule broadcasts, send rich media, and track delivery all from one place.
Can Dew AI handle Telegram customer support?
Absolutely. Dew can draft replies, set up auto-response rules, and escalate complex issues to your human team. Say "Hey Dew, set up an auto-reply for common FAQ questions on Telegram" and Dew configures it.
Is Telegram end-to-end encrypted in Dewx?
Dewx uses the official Telegram Bot API, which covers group chats and channels. Telegram's secret chats (end-to-end encrypted) are not accessible via the Bot API and are not synced to Dewx by design.
Other channels in your unified inbox
Telegram for your industry
Let Dew Handle Your Telegram
"Hey Dew, set up auto-replies on my Telegram bot and broadcast today's update to my channel."
That's all it takes. Dew handles the rest.