Solve More Cases.
Less Time on Admin.
Client inquiries, retainer billing, case status updates, attorney relationships - all managed from one platform. AI-powered intake, billing automation, and discreet client communication.
The private investigator's daily battle
Sound familiar?
🔍 Client inquiry sitting unanswered while you're on surveillance...
📋 Retainer hours tracked in a spreadsheet nobody updates consistently...
💰 Attorney referred 3 clients last month - never sent a thank-you...
📧 Case report sent via Gmail - insecure and unprofessional...
⏰ Client calling every other day asking for case updates...
🌙 Writing billing summaries at midnight after a long surveillance day...
Every missed consultation inquiry is a $2K-$15K investigation case lost.
How Dewx works for private investigation agencies
One platform for client communication, case management, retainer billing, and attorney relationships.
1. Convert Consultations
All case inquiries captured and organized. Dew AI handles initial intake questions so every consultation starts with the right information.
- Confidential inquiry intake
- Consultation follow-up
- Case pipeline tracking
2. Manage Cases
Track every active case with milestones, retainer status, hour logs, and client communication history in one organized view.
3. Grow Referral Network
Systematically nurture attorney relationships with professional communication, case outcomes, and timely follow-ups that keep referrals coming.
Dewx after case completion:
"Case #47 closed successfully. Report delivered to client. Want me to send a professional case summary to referring Attorney Kowalski?"
Everything you need to run your PI agency
Purpose-built tools for private investigators and investigation agencies.
Portal
All client messages in one confidential inbox - WhatsApp, email, calls, and voicemails
GTM Hub
Track every case inquiry from consultation to signed retainer agreement
OPS Hub
Case management, retainer billing, hourly tracking, and attorney account management
Dew AI
AI handles initial consultation intake, follows up on proposals, and manages billing reminders
Built for every type of investigation practice
Solo Investigator
Handle client intake, billing, and case updates without an office manager — Dewx is your full-time administrative support.
- • Automated consultation intake
- • Retainer billing tracking
- • Attorney relationship management
Investigation Agency
Coordinate multiple investigators across simultaneous cases with shared case files, team billing, and unified client communication.
- • Multi-investigator case assignment
- • Team billing management
- • Shared client communication
Corporate Investigations
Manage corporate client accounts, fraud investigations, and background check pipelines with professional enterprise-level communication.
- • Corporate account management
- • Volume billing automation
- • Compliance documentation
Connect your communication channels
Meet clients and referral sources where they are.
Dewx vs Tracers / PI-Connect
| Feature | Dewx | Tracers / PI-Connect |
|---|---|---|
| Case & Client Management | ✓ | ✓ |
| Unified Inbox (WhatsApp + Email) | ✓ | ✗ |
| AI Consultation Intake | ✓ | ✗ |
| Attorney Referral Tracking | ✓ | ✗ |
| Retainer Billing Automation | ✓ | Limited |
| Case Milestone Updates | ✓ | Limited |
| Multi-Channel Communication | ✓ | Email only |
| Affordable for Solo PI | ✓ | ✓ |
Private Investigator FAQ
How does Dewx help private investigators manage confidential client inquiries?
Dewx creates a unified inbox for all client communications with appropriate access controls. Initial consultation inquiries are captured from any channel and handled professionally. Dew AI can conduct preliminary intake — gathering case details, budget, and timeline — so you enter every consultation already informed.
Can Dewx manage retainer billing for private investigation cases?
Yes. Dewx tracks retainer agreements, monitors hours logged against each retainer, and sends billing updates when clients approach their retainer limit. Hourly invoicing for work beyond retainers is generated automatically. You spend less time on billing administration and more time on investigations.
How does Dewx help private investigators cultivate attorney referral relationships?
Create dedicated profiles for referring attorneys in Dewx. Track how many cases each attorney has referred, send professional case completion summaries, and follow up periodically to stay top of mind. Attorneys who feel well-informed about their referred cases send more work consistently.
Can Dewx handle case status updates for PI clients?
Absolutely. Keep clients informed with milestone updates — investigation started, surveillance completed, evidence gathered, report drafted — without revealing sensitive operational details. Professional updates delivered through Dewx keep clients engaged and reduce anxious check-in calls.
Is Dewx suitable for solo PIs or only larger investigation agencies?
Both. Solo investigators use Dewx to handle the administrative burden that takes time away from active cases. Multi-investigator agencies use shared inboxes, case assignment, and team billing management. Dewx scales from a one-person operation to a 20-investigator firm.
See what agencies Dew replaces
Explore how Dewx replaces specific agency types
Ready to investigate a better way to run your agency?
Join private investigators who've eliminated administrative overhead and started closing more cases efficiently.