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Read moreFrequently Asked Questions about Unified Messaging
Which messaging channels does Dewx support?
Dewx Portal supports WhatsApp Business API, email (Gmail, Outlook), SMS, LinkedIn messaging, Instagram DMs, and Telegram — all in one unified inbox.
How fast can I set up a unified inbox?
Most channels connect in under 15 minutes each. WhatsApp uses a QR code, email uses OAuth, and LinkedIn uses a guided wizard. No developer setup required.
Can AI handle my customer messages?
Yes. Dew AI can auto-respond to common questions, triage conversations, and suggest replies. It handles 40-60% of incoming messages without human intervention.