Frontier Consulting Delivers Reports 50% Faster
How a 10-person environmental consulting firm replaced enterprise CRM and time tracking tools with one platform — and cut report delivery time in half.
The Challenge
Frontier Consulting delivered environmental impact assessments, compliance audits, and remediation plans for real estate developers and government agencies. Salesforce tracked client relationships, Harvest logged time — but project delivery was a mess.
Reports required data from field assessments, lab results, regulatory databases, and internal review cycles. All of this coordination happened via email and spreadsheets. Average report delivery took 6 weeks, and clients were increasingly demanding faster turnaround.
- 6-week average report delivery time losing competitive bids
- Review cycles managed via email with no deadline tracking
- Salesforce too complex for a 10-person team ($18K/year wasted)
- Field data collection disconnected from report assembly
The Solution
Frontier migrated to Dewx in three weeks, building a streamlined project pipeline that connects field data collection through internal review to final report delivery.
CX Hub — Project Pipeline
Every assessment tracked from site visit through data collection, internal review, and final delivery with deadline alerts.
Portal — Client Delivery
Secure client portal for report drafts, review comments, and final delivery with full audit trail.
OPS Hub — Time & Billing
Project-based time tracking with automated invoicing at milestone completion and budget-to-actual dashboards.
Dew AI — Report Drafting
AI-assisted report sections using field data, generating initial drafts of standard assessment components.
The Results
50%
Faster report delivery
$18K
Annual tool cost savings
30%
More projects completed annually
2 → 1
Tools consolidated into Dewx
Timeline
Migrated client data and configured CX Hub project pipeline with assessment templates and review workflows.
Launched Portal client delivery and OPS Hub time-to-invoice automation for all project types.
Activated Dew AI report drafting and trained all consultants on the new workflow.
Report delivery down from 6 weeks to 3; completed 30% more projects in the same period.
“Our clients care about one thing: how fast they get the report. We cut delivery from 6 weeks to 3 by eliminating the email chaos and letting Dew AI draft standard sections. We're winning bids we used to lose on turnaround time alone.”
Features That Made the Difference
Assessment Pipeline
Track every project from site visit to final delivery.
Review Workflows
Internal and client review cycles with deadline tracking.
Milestone Billing
Automated invoicing at project phase completion.
AI Report Drafts
Standard sections auto-drafted from field data.
Document Management
Field data, lab results, and reports in one project view.
Consultant Workload
Track project load and utilization per team member.
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