Keep Every Patient on Protocol.
Not Waiting for a Callback.
Shot protocols, allergy testing, test results, and patient communication — all managed from one platform. AI-powered reminders that keep immunotherapy patients on track.
The allergy clinic's daily challenge
Sound familiar?
💉 Patient skipped 3 shots — no one flagged it until month 4...
🌿 April arrives and 200 patients call about pollen season in one week...
📋 Test results sitting in an email queue for 3 days without patient notification...
📞 New referral waited 4 days for a callback and booked with another allergist...
📊 Tracking 80 immunotherapy patients' shot timelines in a spreadsheet...
🌙 Staff spending 2 hours daily on reminder calls that could be automated...
Each disrupted immunotherapy course represents thousands in lost lifetime patient value.
How Dewx works for allergy clinics
One platform for protocol tracking, patient communication, and seasonal surge management.
1. Triage Every Message
When allergy season spikes your call volume, Dew AI triages by urgency — flagging potential reactions for immediate attention and handling routine inquiries automatically.
- Urgent reaction triage
- Automated pollen alerts
- New referral pipeline
2. Track Shot Protocols
Each patient's immunotherapy timeline is monitored automatically. Reminders go out at the right interval and overdue patients are flagged before gaps disrupt their protocol.
3. Communicate Results
Deliver test results, care summaries, and seasonal alerts via WhatsApp or email instantly. Patients stay informed and your team spends zero time on phone tag.
Dewx after allergy panel:
"Test results sent to 12 patients. 3 patients are overdue for their monthly maintenance shot. Pollen count is elevated this week — want me to send proactive advisory messages to your high-sensitivity cohort?"
Everything you need to run your allergy clinic
Purpose-built tools for allergists and immunology teams.
Portal
All patient messages in one inbox - WhatsApp, email, calls, and voicemails
GTM Hub
Track every referral from first contact to enrolled immunotherapy patient
OPS Hub
Shot protocol scheduling, test result tracking, and billing management
Dew AI
AI sends shot reminders, flags overdue patients, and triages urgent allergy reactions
Built for every type of allergy practice
Allergy & Immunology Clinics
Manage comprehensive allergy workups, multi-allergen testing panels, and long-term immunotherapy with full protocol compliance tracking.
- • Shot protocol management
- • Allergen panel result delivery
- • Seasonal alert campaigns
Pediatric Allergy Practices
Coordinate with parents on their child's allergy plan, send school-season reminders, and manage age-appropriate immunotherapy schedules.
- • Parent communication hub
- • School-ready documentation
- • Pediatric dosing protocol tracking
Food Allergy Centres
Support oral immunotherapy patients with precise protocol tracking, reaction monitoring, and parent education sequences.
- • OIT dose escalation tracking
- • Reaction incident logging
- • Patient education automation
Connect your patient communication channels
Meet patients where they are.
Dewx vs Allergyware / Generic EHR Add-ons
| Feature | Dewx | Generic EHR Add-ons |
|---|---|---|
| Shot Protocol Scheduling | ✓ | ✓ |
| Unified Inbox (WhatsApp + Email) | ✓ | ✗ |
| AI Seasonal Surge Triage | ✓ | ✗ |
| Overdue Patient Flagging | ✓ | Limited |
| Automated Test Result Delivery | ✓ | ✗ |
| Multi-Channel Communication | ✓ | Email only |
| Pollen Alert Campaigns | ✓ | ✗ |
| Affordable for Small Clinics | ✓ | ✗ |
Allergy Clinic FAQ
How does Dewx help allergy clinics manage immunotherapy shot protocols?
Dewx tracks each patient's shot series phase — from build-up to maintenance — and automatically sends appointment reminders at the correct interval. When a patient misses a scheduled shot, Dew AI flags them for follow-up and adjusts the protocol notification timeline accordingly.
Can Dewx manage the surge in calls during allergy season?
Yes. During high-pollen periods, patient calls and messages spike dramatically. Dew AI triages incoming communications, answers common questions about symptoms and medications, and queues urgent reactions for immediate staff attention. Your team stays focused without missing critical calls.
How does Dewx handle test result communication for allergy patients?
When test results are ready, Dewx automatically notifies patients via their preferred channel — WhatsApp, email, or SMS. Results are summarised clearly, with next steps included. Patients can confirm receipt and respond with questions directly in the same thread, eliminating phone tag.
Can Dewx track overdue immunotherapy patients automatically?
Absolutely. Dewx monitors each patient's last shot date against their prescribed schedule. Patients who are overdue receive automatic outreach, and a dashboard highlights which patients are at risk of protocol disruption. Clinicians get a daily summary of patients needing proactive contact.
Is Dewx suitable for multi-location allergy practices?
Yes. Dewx supports multiple clinic locations with unified patient records, location-specific scheduling, and consolidated reporting. Patients can be seen at any location while their full protocol history follows them. Regional managers get practice-wide visibility without switching between systems.
See what agencies Dew replaces
Explore how Dewx replaces specific agency types
Ready to keep every patient on protocol?
Join allergy clinics that have eliminated protocol drop-outs, reduced missed shots, and conquered seasonal call surges.