Run the Sale. Build the Relationship.
Not the Paperwork.
Consignors, bidders, lots, and settlements — all managed from one platform. AI-powered pre-auction outreach and automated post-sale settlement.
The auction specialist's daily battle
Sound familiar?
📞 Consignor calls for the third time asking when their lot goes online...
💰 A top bidder hasn't registered for your last two sales — no one noticed...
📋 Settlement invoices generated manually two weeks after the auction...
🔍 Bidder asked about Lot 47 by phone and email — team replied to neither...
📦 Unsold lots returned with no systematic follow-up to renegotiate reserves...
🌙 Post-sale reporting and payout calculations done over the weekend...
Every disengaged bidder is a future hammer price you'll never see.
How Dewx works for auction houses
One platform for consignors, bidders, lot management, and post-sale settlement.
1. Centralize All Communication
Consignor calls, bidder email inquiries, and WhatsApp lot questions all land in one inbox. Your team responds faster with full context on every relationship.
- Unified consignor & bidder inbox
- Automated lot status updates
- Bidder interest tagging
2. Drive Pre-Auction Engagement
Automatically send targeted lot previews to bidders whose purchase history matches the category. Drive registration and absentee bids before auction day.
3. Settle & Retain
Auto-generate buyer invoices after the gavel falls. Track payment status and consignor payouts. Turn every buyer and consignor into a repeat participant.
Dewx post-auction:
"Sale complete. 47 buyer invoices generated. 12 payments outstanding — reminders sent via WhatsApp. 8 consignors ready for payout once funds clear."
Everything you need to run your auction house
Purpose-built tools for auction specialists and estate sale professionals.
Portal
All consignor, bidder, and buyer messages in one inbox — WhatsApp, email, calls, and voicemails
GTM Hub
Track every consignment lead and bidder relationship from first contact to post-sale
OPS Hub
Lot management, settlement tracking, invoicing, and consignor payouts in one place
Dew AI
AI sends pre-auction previews to interested bidders, settlement reminders, and consignor updates
Built for every type of auction business
Fine Art & Antiques
Manage collector relationships, specialist categories, and high-value lot pipelines with full communication history.
- • Collector relationship profiles
- • Category interest tracking
- • High-value lot follow-up
Estate & Liquidation
Handle estate client intake, lot cataloguing, and buyer communication across high-volume sales efficiently.
- • Estate client onboarding
- • High-volume lot processing
- • Automated settlement reminders
Online Auctions
Run hybrid in-room and online sales with bidder communication, absentee bid management, and post-sale logistics.
- • Absentee bid management
- • Online bidder engagement
- • Shipping & pickup coordination
Connect your communication channels
Meet consignors and bidders where they are.
Dewx vs generic auction management tools
| Feature | Dewx | Generic Tools |
|---|---|---|
| Consignor & Bidder CRM | ✓ | ✓ |
| Unified Inbox (WhatsApp + Email) | ✓ | ✗ |
| AI Pre-Auction Outreach | ✓ | ✗ |
| Automated Post-Sale Settlement | ✓ | Limited |
| Consignor Payout Tracking | ✓ | ✗ |
| Bidder Interest Tagging | ✓ | ✗ |
| Multi-Channel Communication | ✓ | Email only |
| Affordable for Independent Houses | ✓ | ✗ |
Auction House Management FAQ
How does Dewx help auction houses manage consignor relationships?
Dewx gives each consignor a unified profile with their submitted lots, agreed reserves, current status, and full communication history. Dew AI can automatically send consignors status updates as their lots move through cataloguing, preview, and sale — dramatically reducing the volume of "where is my item?" calls your team fields.
Can Dewx handle pre-auction outreach to interested bidders?
Yes. When a bidder expresses interest in a category or specific lot, Dewx tags that interest and automatically sends them preview images, condition reports, and auction reminders via WhatsApp or email. This targeted outreach drives higher bidder participation and stronger hammer prices.
How does post-sale settlement tracking work in Dewx?
After each auction, Dewx automatically generates buyer invoices and tracks payment status. Dew AI sends settlement reminders at preset intervals, escalating via phone if email goes unanswered. For consignors, payouts are calculated automatically once buyer payment clears — with a full audit trail.
Can Dewx manage absentee and telephone bidders?
Absolutely. Register absentee bids in Dewx and store bidder preferences and spending history. Before each sale, Dew AI surfaces the lots most likely to interest each absentee bidder based on their history. After the sale, automated results notifications keep every bidder engaged for your next auction.
Is Dewx suitable for specialist auction houses with niche categories?
Yes. Dewx lets you tag bidders and consignors by category interest, spending tier, and geographic market. This means your specialist department for, say, Asian ceramics or vintage watches can maintain focused relationships independently — while all communication stays in one unified platform.
See what agencies Dew replaces
Explore how Dewx replaces specific agency types
Ready to drive stronger hammer prices?
Join auction specialists who've eliminated post-sale chaos and started converting more consignors and bidders.