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DewX Jira Integration

Connect Jira to DewX and manage all your issues and sprints from one command center. Sync boards, track velocity, automate workflows, and bridge engineering and business.

Jira Integration

Jira Issue Tracking,
Inside Your Command Center.

Connect Jira to Dewx and manage all your development issues and sprints from one command center. Let Dew bridge the gap between engineering and business.

Sync Type: Bi-directional

Every 2 minutes + webhooks

Data that syncs:

Issues, epics, and stories
Sprint data and velocity
Board configurations
Custom fields and labels
Comments and attachments
Release and version data

Quick Setup

1

Connect Jira

Click "Add Integration" and select Jira Cloud.

2

Authorize Access

Sign in to your Atlassian account and grant Dewx permission.

3

Select Projects

Choose which Jira projects and boards to sync.

4

Start Tracking

Issues and sprints sync automatically in both directions.

Sound Familiar?

Jira is great on its own, but managing it alongside everything else creates friction.

1

Engineering work disconnected from customer feedback and support data

2

Product roadmap invisible to sales and customer success teams

3

Bug reports from customers not linked to Jira issues efficiently

Everything You Need for Jira

Full Jira integration with the features you need to scale.

Board Sync

Jira Scrum and Kanban boards sync to Dewx with full issue detail and status.

Sprint Management

Sprint data, velocity, and burndown sync for unified agile project tracking.

AI Issue Triage

Let Dew auto-categorize, prioritize, and assign Jira issues based on context.

Release Tracking

Jira release versions and fix versions sync for roadmap visibility in Dewx.

Workflow Sync

Jira workflows and transition rules sync to Dewx for consistent process management.

Enterprise Security

OAuth 2.0 with Atlassian Cloud, SSO support, and audit logging.

Jira Issues,
Right in Portal

See all your Jira issues alongside CRM, communication, and support data. One dashboard bridging engineering and business.

  • Issue data synced in real-time
  • Sprint velocity and burndown tracking
  • Release version coordination
  • Customer feedback linked to issues
Jira • Portal
DK

Dev Kapoor

3 min ago

Sprint 14: 18 story points completed, 6 in review, 2 blocked. Release v2.4 at 85% completion.

Good sprint progress! Unblocking the 2 issues by reassigning dependencies. Notifying the QA team for the review queue.

Sent via Dewx

Popular Use Cases

See how businesses use Jira integration with Dewx.

Bug Tracking

Track customer-reported bugs from support tickets directly to Jira issues and back.

Feature Requests

Link customer feature requests from CRM to Jira epics for product planning.

Release Management

Coordinate releases with engineering sprints and customer communication.

Jira Integration FAQ

How do I connect Jira to Dewx?

In the Dewx Portal, click "Add Integration", select Jira Cloud, and authorize via Atlassian OAuth. Select your projects and setup completes in under 2 minutes.

Does the integration support both Scrum and Kanban?

Yes! Both Jira Scrum and Kanban boards sync to Dewx with full board configuration, issue details, and workflow states.

Can Dew AI manage Jira issues?

Absolutely. Dew can create issues, update priorities, assign team members, and auto-triage bugs based on customer context and historical patterns.

Can I link customer tickets to Jira issues?

Yes, Dewx allows you to link CX Hub support tickets directly to Jira issues, creating a feedback loop between customers and engineering.

Let Dew Handle Your Jira

"Hey Dew, unblock the two Jira issues and notify the QA team about the review queue."
That's all it takes. Dew handles the rest.