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Enterprise-Grade Security

Your Business Data.
Protected.

We take security seriously. Bank-level encryption, OAuth-only integrations, and compliance with global data protection standards.

Security Built In, Not Bolted On

Every feature is designed with security as a foundation, not an afterthought.

End-to-End Encryption

All data is encrypted at rest using AES-256 and in transit using TLS 1.3. Your messages and business data are always protected.

  • AES-256 encryption at rest
  • TLS 1.3 for data in transit
  • Encrypted database backups
  • Secure key management

OAuth-Only Integrations

We never store your passwords. All integrations use OAuth 2.0, meaning you grant access through the official platform.

  • No password storage
  • Revocable access tokens
  • Granular permissions
  • Regular token rotation

Secure Infrastructure

Hosted on enterprise-grade cloud infrastructure with multiple layers of security, redundancy, and 99.9% uptime SLA.

  • SOC 2 compliant data centers
  • DDoS protection
  • Regular security audits
  • Automated threat detection

Privacy by Design

We collect only what's necessary and give you full control over your data. GDPR and CCPA compliant from day one.

  • Minimal data collection
  • Data export on request
  • Right to deletion
  • Transparent data practices

AI Security & Privacy

Dew AI is powerful, but your privacy comes first. Here's how we keep your data safe.

Your Data Stays Yours

We never use your data to train AI models. Your business information remains completely private.

Controlled AI Access

Dew AI only accesses data you explicitly authorize. Granular permissions let you control exactly what Dew can see.

No Third-Party Sharing

Your data is never shared with external AI providers for training. We use dedicated, isolated AI infrastructure.

Transparent Processing

You can see exactly what Dew accesses and does. Full audit trail of all AI actions.

Compliance & Certifications

We meet the highest standards for data protection and security.

GDPR

General Data Protection Regulation

Compliant

CCPA

California Consumer Privacy Act

Compliant

SOC 2 Type II

Service Organization Control

In Progress

ISO 27001

Information Security Management

Planned

How We Handle Your Data

Transparency is key. Here's exactly what happens with your data.

Data Storage

Your data is stored in secure, geographically distributed data centers. We offer data residency options for enterprise customers.

Data Retention

You control how long we keep your data. Export or delete anytime. When you leave, we permanently delete everything.

Access Control

Role-based access control ensures team members only see what they need. Full audit logs track all actions.

Data Residency

Enterprise customers can choose where their data is stored to meet local compliance requirements.

Found a Security Issue?

We appreciate responsible disclosure. If you've found a security vulnerability, please report it to us and we'll address it promptly.

Report to security@dewx.com

Security Questions

Common questions about how we protect your data.

Is my data encrypted?

Yes, all data is encrypted both at rest using AES-256 encryption and in transit using TLS 1.3. Your messages, contacts, and business data are always protected with bank-level encryption standards.

Do you store my passwords?

No, we never store your passwords. All integrations use OAuth 2.0, which means you grant access through the official platform (Google, Microsoft, LinkedIn, etc.) and we only receive secure access tokens that can be revoked at any time.

Is Dewx GDPR compliant?

Yes, Dewx is fully GDPR compliant. We practice data minimization, give you full control over your data including export and deletion rights, and maintain transparent data practices. We also comply with CCPA and are working toward SOC 2 Type II certification.

Can I export my data?

Absolutely. You can export all your data at any time in standard formats. We believe your data belongs to you, and we make it easy to take it with you if you ever decide to leave.

How does Dew AI access my data?

Dew AI only accesses data you explicitly authorize through granular permissions. We never use your data to train AI models, and all AI processing happens on isolated infrastructure. You can view a full audit trail of all AI actions in your dashboard.

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