Riverstone Digital Delivers 40% More Projects
How a 14-person web development agency unified project delivery and invoicing into one platform — and significantly increased their project throughput.
The Challenge
Riverstone Digital built custom websites, web apps, and e-commerce platforms for SMB clients. Teamwork managed project tasks and timelines while FreshBooks handled time tracking and invoicing. The gap between delivery and billing caused constant friction.
Project managers tracked time in Teamwork but had to manually recreate timesheets in FreshBooks for invoicing. Scope creep went undetected until the project was already over budget because hours weren't compared to estimates in real time. Client feedback was scattered across email, Teamwork comments, and Slack.
- Time tracking disconnected from invoicing
- Scope creep detected only at project end
- Client feedback across three channels
- PMs spending 4+ hours weekly on billing admin
The Solution
Riverstone Digital migrated to Dewx in two weeks, connecting project delivery directly to time tracking, budgets, and client communication.
CX Hub — Sprint Boards
Agile project boards with time tracking, budget burn-down, and scope change alerts per project.
OPS Hub — Live Billing
Time entries flow directly into invoices with real-time budget vs. actual tracking and alerts.
Portal — Client Collaboration
Client portal for feedback, approvals, and staging link reviews with threaded comments.
Dew AI — Proposals & SOWs
AI-generated project proposals, scope documents, and change order estimates from brief descriptions.
The Results
40%
More projects delivered
4 hrs
Saved per PM per week
90%
Projects finished on budget
2 → 1
Tools consolidated into Dewx
Timeline
Migrated active projects from Teamwork with task boards, time logs, and client contacts.
Connected time tracking to OPS Hub billing; imported FreshBooks invoice history and client data.
Scope creep detected early on 3 projects through real-time budget burn-down alerts.
Delivering 40% more projects with same team; 90% finishing on or under budget.
“We used to discover scope creep when the project was already over budget. Now we get an alert the moment hours exceed the estimate. We're delivering 40% more projects and almost all of them finish on budget.”
Features That Made the Difference
Agile Project Boards
Sprint-based delivery with built-in time tracking.
Budget Burn-Down
Real-time hours vs. estimate tracking per project.
Client Feedback Portal
Centralized approvals and staging link reviews.
AI Proposals
Generate SOWs and change orders from brief descriptions.
Profitability Analytics
Track margin per project and per client.
Resource Planning
Assign developers based on skill and availability.
Ready to Deliver More Projects?
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