Frequently Asked Questions

Dewx is an all-in-one business operating system that unifies your messaging, CRM, operations, and AI assistance in one platform. It combines a unified inbox (Portal), sales and marketing tools (GTM Hub), customer experience management (CX Hub), operations tools (OPS Hub), and an AI assistant (Dew) to help SMBs run their entire business from one place.

Dewx is designed for small and medium-sized businesses, marketing agencies, consultants, SaaS founders, and solopreneurs who want to consolidate their business tools and save time. If you're tired of switching between 5+ apps to manage your business, Dewx is for you.

Unlike point solutions that do one thing, Dewx is a unified platform that handles messaging, CRM, operations, and AI automation all in one place. Most businesses use 10+ different tools that don't talk to each other. Dewx replaces that fragmented stack with one integrated platform where everything works together.

Dewx is currently in beta. You can join our waitlist to get early access and help shape the product. Beta users get free access during the beta period and will receive special pricing when we launch.

Portal currently integrates with WhatsApp Business, LinkedIn, Gmail, Instagram DMs, and Microsoft Outlook. All your messages from these platforms appear in one unified inbox, so you never have to switch between apps.

Dew is your AI command center that can: schedule meetings, draft and send messages, manage your CRM, create follow-up sequences, answer questions about your business data, and automate repetitive tasks. Just tell Dew what you need in natural language, and he handles it.

Yes! Dewx is designed to integrate with your existing workflow. Beyond our native messaging integrations, we're building connectors for popular tools like Google Calendar, Stripe, and more. Our API will also allow custom integrations.

Dewx works great for both! Solo users get a unified system to manage everything. Teams can collaborate with shared inboxes, conversation assignments, and full visibility into customer interactions.

Security is our top priority. All data is encrypted at rest and in transit using industry-standard AES-256 encryption. We use secure OAuth connections for all integrations, meaning we never store your passwords. Our infrastructure is hosted on enterprise-grade cloud providers with SOC 2 compliance.

Dew only accesses data you explicitly allow. You control what Dew can see and do through granular permissions. All AI processing happens securely, and we never share your data with third parties or use it to train external models.

Your data is stored in secure, geographically distributed data centers. We offer data residency options for enterprise customers who need their data stored in specific regions.

You own your data. If you cancel, you can export all your data before your account closes. After the grace period, we permanently delete all your data from our systems.

Dewx is free during the beta period. When we launch, we'll offer affordable pricing tiers designed for SMBs - starting significantly lower than buying separate tools for CRM, messaging, and operations. Beta users will receive special early-adopter pricing.

Yes! We plan to offer a free tier with essential features when we launch. This includes basic unified inbox functionality and limited AI actions. Paid tiers unlock more integrations, team features, and advanced AI capabilities.

We accept all major credit cards (Visa, MasterCard, American Express) through our secure payment processor, Stripe. We also support annual billing with a discount.

Yes, you can cancel your subscription at any time. There are no long-term contracts or cancellation fees. You'll continue to have access until the end of your billing period.

Simply visit our beta signup page and enter your email. We'll send you an invitation when your spot is ready. Beta access is rolling out in batches to ensure a great experience for everyone.

Most users are up and running in under 10 minutes. Connecting your messaging accounts takes just a few clicks through OAuth. Importing existing contacts can be done via CSV or through our integrations.

Yes! Dewx has mobile apps for iOS and Android so you can manage your business on the go. The mobile app syncs seamlessly with the web version.

Absolutely. All beta users get personal onboarding support. We also have documentation, video tutorials, and a community Slack channel where you can get help from our team and other users.