Care for More Kids.
Fewer After-Hours Calls.
Parent communication, well-visit reminders, sick call triage, new patient onboarding - all in one platform. AI-powered parent messaging, vaccination reminders, and schedule management.
The pediatrician's daily battle
Sound familiar?
📞 Phone line jammed every morning during RSV season...
💉 Front desk spending 2 hours calling vaccine reminder calls...
😴 On-call physician woken at 2am for a mild fever question...
📋 New patient family called 3 days ago - no follow-up yet...
⏰ 3 patients overdue for 18-month well visit - nobody noticed...
🌙 Parent sent urgent WhatsApp - seen the next morning...
Every missed well visit is a gap in preventive care and practice revenue.
How Dewx works for pediatric practices
One platform for parent communication, appointment management, vaccination tracking, and new patient onboarding.
1. Manage Parent Messages
All parent messages in one inbox — WhatsApp, texts, calls, and emails. Dew AI handles routine questions instantly and flags urgent ones.
- After-hours AI triage
- Unified parent inbox
- Sick call prioritization
2. Automate Reminders
Well-visit and vaccination reminders sent automatically at the right interval. Parents book directly from the message with zero front desk calls.
3. Onboard & Retain
Convert new patient inquiries efficiently, onboard families with a professional experience, and keep them engaged with proactive health reminders.
Dewx on a Monday morning:
"8 patients are overdue for well visits. 3 new patient families contacted last week haven't scheduled yet. Want me to send follow-up messages?"
Everything you need to run your pediatric practice
Purpose-built tools for pediatricians and pediatric practices.
Portal
All parent messages in one inbox - WhatsApp, email, calls, and after-hours texts
GTM Hub
Track new patient inquiries from first contact to first well visit scheduled
OPS Hub
Appointment scheduling, vaccination tracking, invoicing, and insurance coordination
Dew AI
AI handles after-hours parent questions, sends reminders, and triages urgent sick calls
Built for every type of pediatric practice
Solo Pediatrician
Manage a busy solo practice without drowning your front desk in manual reminder calls and after-hours fielding.
- • Automated reminder sequences
- • After-hours AI messaging
- • New patient pipeline
Group Pediatric Practice
Coordinate patient communication, on-call coverage, and scheduling across multiple physicians with shared team inboxes.
- • Physician-specific scheduling
- • On-call handoff communication
- • Shared patient history
Multi-Location Pediatrics
Standardize parent communication, vaccination tracking, and appointment reminders across all practice locations.
- • Cross-location patient records
- • Standardized reminder workflows
- • Network-wide reporting
Connect your communication channels
Meet parents where they are.
Dewx vs Athenahealth / Spruce Health
| Feature | Dewx | Athenahealth / Spruce |
|---|---|---|
| Appointment Scheduling | ✓ | ✓ |
| Unified Inbox (WhatsApp + Email) | ✓ | ✗ |
| AI After-Hours Parent Triage | ✓ | ✗ |
| Automated Vaccination Reminders | ✓ | Limited |
| New Patient Inquiry Pipeline | ✓ | ✗ |
| Invoicing & Insurance Tracking | ✓ | ✓ |
| Multi-Channel Communication | ✓ | Portal only |
| Affordable for Solo Practice | ✓ | ✗ |
Pediatric Practice FAQ
How does Dewx help pediatricians reduce after-hours calls?
Dewx lets parents send WhatsApp or text messages after hours with questions. Dew AI responds immediately to common questions — fever management, rash descriptions, medication dosing guidance — and triages urgent situations to an on-call physician. Most after-hours inquiries resolve without waking up a doctor.
Can Dewx send automated well-visit and vaccination reminders?
Yes. Dewx tracks each patient's vaccination schedule and well-visit intervals. Automated reminders go to parents at the right time — 2-month, 4-month, 6-month, 1-year check-ups — via WhatsApp or text. Parents book directly from the reminder, and your schedule fills without front desk phone calls.
How does Dewx handle new patient inquiries for pediatric practices?
New patient families who call or message are captured in Dewx's GTM pipeline. Dew AI can answer insurance questions, explain your practice's new patient process, and schedule the first appointment. Families who don't book immediately get a follow-up after 3-5 days to close the gap.
Can Dewx help manage sick call triage during busy seasons?
Absolutely. During flu season when calls surge, Dewx creates a triage inbox where parents describe symptoms via text or WhatsApp. Dew AI flags genuinely urgent cases immediately and responds to non-urgent questions with care guidance, letting your clinical staff focus where it matters most.
Is Dewx suitable for group pediatric practices with multiple physicians?
Yes. Dewx supports team inboxes, physician-specific scheduling, and shared patient communication history. When a covering physician takes a call, they see the full context of every parent interaction. Multiple-physician practices use Dewx to ensure consistent communication regardless of which doctor is in.
See what agencies Dew replaces
Explore how Dewx replaces specific agency types
Ready to give your practice room to breathe?
Join pediatricians who've eliminated after-hours call overload and never miss a well-visit reminder.