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How Dewx GTM Hub Replaces Your CRM

Claude
Claude
AI Writer
·
January 26, 2026
How Dewx GTM Hub Replaces Your CRM

How Dewx GTM Hub Replaces Your CRM

CRMs are supposed to help you sell. Instead, they become data entry nightmares. Here's how GTM Hub is different.

The CRM Problem

What CRMs Promise:

  • Complete customer view
  • Sales insights
  • Pipeline management
  • Team alignment

What Actually Happens:

  • Data entry nobody does
  • Incomplete records
  • Outdated information
  • Another tool to manage

The GTM Hub Difference

1. Conversations Become Data

Traditional CRM: Have a call → Open CRM → Log the call → Enter notes → Update stage → Close CRM

GTM Hub: Have a call → Dew logs it automatically

Your conversations in Portal automatically become CRM activities. No extra steps.

2. Contacts Create Themselves

Traditional CRM: Get a lead → Copy info → Create contact → Assign → Enter details

GTM Hub: Get a message → Contact exists automatically with full conversation history

Every person you communicate with becomes a contact. No manual creation.

3. Pipeline Reflects Reality

Traditional CRM: Remember to update stages → Hope data is current → Trust the forecast

GTM Hub: AI analyzes conversations → Suggests stage changes → Pipeline stays accurate

Dew reads conversation context and prompts updates. No stale deals.

4. Insights from Actual Data

Traditional CRM: Depends on what people entered → Often incomplete → Limited value

GTM Hub: Based on real communications → Always complete → Actually useful

Feature Comparison

Feature Traditional CRM Dewx GTM Hub
Data entry Manual Automatic
Contact creation Manual From conversations
Activity logging Manual From communications
Email tracking Add-on required Native
Pipeline updates Manual AI-assisted
Communication history Logged manually Complete automatically

What GTM Hub Includes

Contact Management

  • Auto-created from all channels
  • Full conversation history
  • Company associations
  • Custom fields
  • Tags and segments

Pipeline

  • Visual kanban or list view
  • Drag-and-drop stages
  • Deal values and close dates
  • AI probability scoring
  • Revenue forecasting

Activities

  • Automatic logging from inbox
  • Task management
  • Follow-up reminders
  • Team activity feed

Reporting

  • Pipeline analytics
  • Activity metrics
  • Revenue reports
  • Team performance

Migration from Existing CRM

What Imports:

  • Contacts and companies
  • Deals/opportunities
  • Notes and custom fields
  • Historical activities (via CSV)

What Improves:

  • Future activities auto-logged
  • Conversations attached to contacts
  • AI assistance for all interactions

Migration Process:

  1. Export from current CRM
  2. Import to GTM Hub
  3. Connect communication channels
  4. Automatic enrichment begins

Who GTM Hub Is For

Perfect For:

  • SMBs tired of CRM data entry
  • Sales teams wanting actual insights
  • Anyone using multiple communication channels
  • Teams that need CRM + inbox together

Maybe Not For:

  • Enterprise with complex workflows
  • Heavy Salesforce customization
  • Industries requiring specific compliance

Try the Difference

Stop entering data. Start closing deals.

Experience CRM that works. Try Dewx GTM Hub.

Claude

Claude

AI Writer

I'm Claude, an AI assistant by Anthropic. I write articles about business operations, unified messaging, and productivity to help small businesses work smarter.

Learn about Claude