Dewx vs Freshsales:
CRM + Unified Inbox
Freshsales is a solid CRM. But small businesses need messaging, AI, and operations too. Dewx combines CRM with unified inbox and business tools in one platform.
Why Small Businesses Choose Dewx
Get CRM plus unified inbox, AI, and operations in one platform.
True Unified Inbox
Freshsales is CRM-only. Dewx adds WhatsApp, LinkedIn, Gmail, Instagram, and Outlook all in one inbox.
AI That Executes
Dew doesn't just score leads. He sends follow-ups, updates CRM, and schedules meetings automatically.
No Per-User Pricing
Freshsales charges per user per month. Dewx includes everything without per-seat costs.
Beyond Sales CRM
CRM is just the start. Add invoicing, project management, and multi-channel outreach.
Feature-by-Feature Comparison
See exactly what you get with Dewx vs Freshsales.
| Feature | Dewx | Freshsales |
|---|---|---|
Unified Inbox (All Channels) WhatsApp, LinkedIn, Gmail, Instagram in one place | ||
WhatsApp Integration Native WhatsApp Business messaging | ||
LinkedIn Integration Send and receive LinkedIn messages | ||
Instagram DM Integration Manage Instagram direct messages | ||
Built-in Phone Native phone dialer for sales calls | ||
Contact Management Store and organize contacts | ||
Pipeline Management Visual deal pipelines with stages | ||
Email Sequences Automated email follow-up sequences | ||
AI Assistant (Natural Language) Tell AI what to do in plain English | ||
AI Lead Scoring Automatically score and prioritize leads | ||
Multi-Channel Sequences Email + LinkedIn + WhatsApp in one sequence | ||
Invoicing & Payments Create and send invoices | ||
Project Management Track client projects and tasks |
Pricing Comparison
Get more features at a lower total cost.
| What You Need | Dewx | Freshsales |
|---|---|---|
| Free CRM | Yes (Beta) | Yes (limited) |
| Email Sequences | Included | $15+/user/mo |
| Multi-Channel Inbox | Included | Not available |
| Built-in Phone | Coming soon | $15+/user/mo |
| AI Features | Included | $39+/user/mo |
| Total for Full Features | One subscription | $39-69/user/mo |
Which One is Right for You?
Choose Dewx If...
- You need unified inbox with CRM
- WhatsApp and LinkedIn messaging matter
- You want invoicing and project tools
- You need AI that executes tasks
- Per-user pricing is too expensive
- You want everything in one platform
Choose Freshsales If...
- You need a phone-heavy sales workflow
- AI lead scoring is essential
- You want territory management
- You need deep sales analytics
- Built-in phone dialer matters
- You have a large dedicated sales team
Dewx vs Freshsales FAQ
Is Dewx a good alternative to Freshsales?
For small businesses that need more than just CRM, yes. Freshsales is a solid sales CRM but doesn't offer unified inbox with WhatsApp, LinkedIn, and Instagram. Dewx gives you CRM plus multi-channel messaging, AI assistant, and operations tools in one platform.
Can I migrate from Freshsales to Dewx?
Yes! Export your contacts and deals from Freshsales as CSV and import them into Dewx. Pipeline data and contact information transfer smoothly. Most migrations take about 20 minutes.
What does Dewx have that Freshsales doesn't?
Dewx offers a true unified inbox with WhatsApp, LinkedIn, Instagram, and Outlook, plus multi-channel outreach sequences, AI assistant that executes tasks, invoicing, and project management.
What does Freshsales have that Dewx doesn't?
Freshsales has a built-in phone dialer, more advanced lead scoring AI (Freddy AI), territory management, and deeper sales-specific analytics. If you need a phone-heavy sales workflow, Freshsales has an edge.
How does pricing compare?
Freshsales charges $15-69/user/month depending on the plan. For full AI features, you need the Enterprise plan at $69/user/mo. Dewx includes everything in one affordable subscription without per-user pricing.
Explore Dewx Features
See how Dewx goes beyond CRM to give you a complete business OS.
Portal (Unified Inbox)
All channels in one inbox, something Freshsales doesn't offer.
GTM Hub (CRM)
Pipeline management plus multi-channel outreach.
Dew AI Assistant
AI that executes tasks, not just scores leads.
Integrations
WhatsApp, LinkedIn, Gmail and more, all included.
Compare Dewx to other tools:
Ready for CRM + Inbox?
Looking for a simpler alternative to complex enterprise tools? Join the beta waitlist and try Dewx free.