Dewx vs Crisp:
Beyond Live Chat
Crisp is a great chat tool. But growing businesses need CRM, outreach, and operations too. Dewx brings it all together in one platform.
Why Businesses Choose Dewx Over Crisp
Crisp is a chat tool. Dewx is a complete business platform.
Beyond Live Chat
Crisp is a chat tool. Dewx unifies WhatsApp, LinkedIn, Gmail, Instagram, and Outlook with CRM built in.
AI That Works
Dew executes real tasks: update CRM, send follow-ups, schedule meetings. Not just chatbot responses.
Better Value
Crisp's AI costs $95/mo alone. Dewx includes AI, CRM, and operations in one subscription.
Complete Platform
Chat is just the start. Dewx adds CRM, outreach, invoicing, and project management.
Feature-by-Feature Comparison
See exactly what you get with Dewx vs Crisp.
| Feature | Dewx | Crisp |
|---|---|---|
Unified Inbox (All Channels) WhatsApp, LinkedIn, Gmail, Instagram, Outlook in one inbox | ||
WhatsApp Integration Native WhatsApp Business messaging | ||
LinkedIn Integration Send and receive LinkedIn messages | ||
Instagram DM Integration Manage Instagram direct messages | ||
Live Chat Widget Embeddable chat widget for your website | ||
Contact Management Store and organize contacts | ||
Pipeline Management Visual deal pipelines | ||
AI Assistant (Natural Language) Tell AI what to do in plain English | ||
AI Chatbot Automated chatbot for customer conversations | ||
Multi-Channel Sequences Email + LinkedIn + WhatsApp in one sequence | ||
Invoicing & Payments Create and send invoices | ||
Project Management Track client projects and tasks | ||
Knowledge Base Self-service help center and documentation |
Pricing Comparison
Crisp's pricing adds up fast. Dewx keeps it simple.
| What You Need | Dewx | Crisp |
|---|---|---|
| Free Plan | Yes (Beta) | Yes (limited) |
| Live Chat | Included | Free (basic) |
| Multi-Channel Inbox | Included | $25/mo |
| CRM Features | Included | Not available |
| AI Chatbot | Included | $95/mo |
| Total for Full Features | One subscription | $95-295/mo |
Which One is Right for You?
Choose Dewx If...
- You need CRM alongside messaging
- You want LinkedIn and multi-channel outreach
- You need invoicing and project tools
- You want AI that executes tasks
- You're building beyond customer chat
- You want everything in one platform
Choose Crisp If...
- You only need live chat
- Knowledge base is your priority
- You want co-browsing features
- You need video chat support
- You want a generous free chat plan
- Customer support chat is your only need
Dewx vs Crisp FAQ
Is Dewx a good alternative to Crisp?
If you need more than live chat and customer messaging, yes. Crisp is a solid chat tool with a generous free plan, but it lacks CRM, pipeline management, and business operations features. Dewx gives you chat plus CRM, AI assistant, invoicing, and multi-channel outreach in one platform.
Can I migrate from Crisp to Dewx?
Yes! Export your contacts from Crisp and import them into Dewx. The process is straightforward and most teams are up and running within 20 minutes.
What does Dewx have that Crisp doesn't?
Dewx includes CRM with visual pipelines, LinkedIn integration, AI assistant that executes tasks, multi-channel outreach sequences, invoicing, and project management. Crisp focuses on customer chat and support.
What does Crisp have that Dewx doesn't?
Crisp has a more mature knowledge base builder, co-browsing feature, and video chat capabilities. If knowledge base and live video support are essential, Crisp has an edge there.
Is Dewx more affordable than Crisp?
For full features, yes. Crisp's free plan is limited, and full features cost $95-295/month. Dewx includes inbox, CRM, AI, and operations in one affordable subscription.
Explore Dewx Features
See how each Dewx feature compares to what you'd need in Crisp.
Portal (Unified Inbox)
All channels in one inbox, beyond Crisp's chat widget.
GTM Hub (CRM)
Pipeline management that Crisp doesn't offer.
Dew AI Assistant
AI that executes tasks, not just chatbot responses.
Integrations
WhatsApp, LinkedIn, Gmail and more, all included.
Compare Dewx to other tools:
Ready for More Than Chat?
Looking for a simpler alternative to complex enterprise tools? Join the beta waitlist and try Dewx free.